Supervisor
4 days ago
Supervisor
(10469)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion
**Job Summary**
**To assist in overall restaurant operations management in promoting and ensuring total guests’ satisfaction with a high standard of service and maximize potential revenue through exceeding guests’ expectations and hospitality. To promote and ensure a strong team environment in ensuring colleague motivation and satisfaction in delivering their duties promptly and courteously. As well as the supervision of duties and responsibilities of colleagues and set SOP’s for the outlet.**
**Key Duties and Responsibilities**
Maintain complete knowledge of:
- All liquor brands, beers and non-alcoholic selections available in the outlet.
- The particular characteristics and descriptions of every wine / champagne by glass and most major wine on the wine list, as well as understand the focal concept of each. e.g. cocktails served at Isola.
- Designated glassware and garnishes for wines and beverages.
- All menu items, preparation method / time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
- Constantly review on daily specials and top sales items; update briefing board throughout shift. Ensure that colleagues are aware of such.
- Daily reservation updates and V.I.P. list.
- Scheduled in-house group activities, locations and times.
- Correct maintenance and use of equipment.
- All department policies/services procedures.
- Strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
- To maintain the restaurant profits through increased revenue and minimizing of costs.
- To be responsible of restaurant asset management.
- To accurately forecast business demands on weekly basis to ensure efficient staffing, food and general supplies ordering.
- Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify and cleanliness.
- Follow and maintain established par levels for supplies and equipment.
- Complete requisitions to replenish shortages or additional items needed for the anticipated business.
- Check the status of all orders and ensure that they are delivered within designated timelines.
- Assist and guide colleagues with their job functions to ensure optimum service to guests.
- Assist Assistant Manager to conduct formal colleague training program on food and beverages and service standard.
- Monitor guest reactions and confer frequently with service colleague to ensure guest satisfaction.
- Review guest feedback with Assistant Manager to check on guest satisfaction and offer further assistance..
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Monitor and maintain cleanliness and working condition of restaurant equipment, supplies and work areas.
- Assist in taking guests’ orders, following specified procedures, as necessary to ensure department standards.
- Handles all guest complaints immediately, courteously and satisfactorily
- Greet all guests and escort them to their allocated tables
- Exhibit a thorough knowledge and confidence in communicating with guests in all instances.
- Initiate guest interaction through seeking and soliciting feedback from guests.
- Promote positive guest relations at all times.
- Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
- Inspect table set-ups; check for cleanliness, neatness and agreement with guest’s order and departmental standards; rectify deficiencies with respective personnel.
- Maintain colleague supervision at all times
- Organize coordinate, direct colleague in set-up, service and breakdown of hospitalities in accordance with restaurant standards; follow up on special arrangements with respective personnel.
- Organ
-
Supervisor
5 days ago
Cape Town, South Africa Tower Group Full time**Supervisor in the Fast Food Industry!** Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment? We are seeking a motivated and experienced Supervisor in Cape Town. As a Supervisor, you will work closely with the management team to ensure the smooth operation of our fast-food restaurant. Your...
-
Warehouse Supervisor/floor Supervisor
2 days ago
Cape Town, South Africa PRR Recruitment Services Full timeWe are have a position available for a Junior Warehouse/floor supervisor in Capetown, preferably experience in retail and clothing industry. Supervising and managing of staff. Salary neg. Need person to start ASAP. **#retail** **#warehouse** **#clothing** **#capetown** **#supervisor** **#prrrecruitment
-
Restaurant Supervisor
4 days ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...
-
Housekeeping Supervisor
4 days ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...
-
Kitchen Supervisor
1 week ago
Cape Town, South Africa Seasoned Recruitment Full timeKitchen Supervisor needed with 2 years experience. you will work closely with the kitchen manager. Previous experience will be a advantage. The Kitchen Supervisor oversees food production operations in the deli kitchen. They organize kitchen processes to maintain high quality, safety, efficiency, and profitability. They train and manage the kitchen team...
-
Driver Supervisor
15 hours ago
Cape Town, South Africa Tower Group Full timeOur client based at **Black River Park in Observatory **is seeking to employ **x10 DRIVER SUPERVISORS** to join the team **immediately.** **Description**: A **Driver Supervisor 2IC** will be responsible for ensuring driver supply and planning for all On-Demand clients. They will identify opportunities for efficiency improvements and further recruitment and...
-
Quality Supervisor
4 days ago
Cape Town, South Africa Bridgena Barnard & Associates Full timePlumstead area Shift Supervisor position available for an experienced production supervisorGrade 12 / MatricGood Excel skills5 years exp as a shift supervisor / Team Lead within a factoryStaff supervision and trainingQuality product delivery within deadline targetsOTIFTimesheet managementLabour allocation and within budgetProblem solving and reporting on...
-
Housekeeping Supervisor
1 week ago
Cape Town, Western Cape, South Africa Carnival Cruise Line Full time US$3 450 - US$5 450 per monthWe are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...
-
Payroll Supervisor
1 week ago
Cape Town, South Africa Frogg Recruitment Full time**Payroll Supervisor Century City Cape Town** Our Client in Century City Cape Town is looking for an experienced Payroll Supervisor with 5 years plus experience in dealing with high volume payrolls. Extensive Payroll experience needed. **FROGG Recruitment SA** **Job Types**: Full-time, Permanent
-
Warehouse Supervisor
1 week ago
Cape Town, South Africa FROGG Recruitment Full time**Warehouse Supervisor, Southern Suburbs** Well established company is looking for a Warehouse Supervisor with 5+ years experience. - Must have Manufacturing Industry Experience - Must have Import and Export Experience - Manage the receiving, shipping, handling, distribution, and storage of all freight, product, and supplies that come in and out of...
-
Rope Access Supervisor
3 days ago
Cape Town, South Africa Performability PTY LTD Full time**Rope Access Supervisor** Role Description This is a full-time on-site role for a Rope Access Supervisor. The Rope Access Supervisor will be responsible for overseeing day-to-day tasks related to work at height, including rope access, rigging, and other required activities. The Supervisor will ensure the safety and quality of work performed by the team,...
-
Audit Supervisor
1 week ago
Cape Town, South Africa F & G Sourcing Specialist Full timeOur Audit & Accounting client is seeking an **Audit Supervisor** to join their amazing team based in Goodwood, Cape Town. The Audit Supervisor will be responsible to conduct audits in accordance with ISA, ensure that clients are compliant with IFRS and International Accounting Standards. Seniors will be expected to assist and review the juniors and...
-
Breakfast Supervisor
15 hours ago
Cape Town, South Africa Recruitment Legends Full time**Exciting Opportunity in Paarl: Breakfast Supervisor Wanted!** Are you an early riser with a passion for creating delightful breakfast experiences? We are currently seeking a dedicated and experienced Breakfast Supervisor to join our team in the beautiful Paarl area. **Position: Breakfast Supervisor** **Responsibilities**: - Oversee the daily operations...
-
Packing Supervisor
4 days ago
Cape Town, South Africa Energia Consulting Full timeMy client has a vacancy for a Pack Line Supervisor/Packing Supervisor in a chocolate factory. **Essential Duties and Responsibilities**: - Supervises and coordinates activities of workers engaged in packaging product materials for storage or shipment. - Studies production order to ascertain type quantity of product, containers to be used, and other...
-
Logistics Supervisor
2 days ago
Cape Town, South Africa Tryon Consultancy Full timeCape Town based company seeks a Logistics Supervisor from a equipment rental background to join their team **To allocate**machines to each rental order, ensuring that there are no non-supplies. **To plan **truck schedules, ensuring that the planned routing will ensure that customers receive their machines timeously and that machines are collected...
-
Supervisor
2 days ago
Cape Town, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Creditors**Location**:Cape Town - **Contract**:Permanent**EE position**:No**Brand**:Clicks Group Services**Introduction**: We have an exciting opportunity for a dynamic and driven Supervisor. As the Supervisor you will be responsible for the accurate process of payments to vendors...
-
Electrician Supervisor
2 days ago
Cape Town, South Africa Continam Industrial Services Full time**Electrical Supervisor** A fast growing EME, based in the Gauteng, Pretoria is looking for a Electrician Supervisor for a project based in Western Cape. **The following are the minimum requirements**: 1. Qualification: Matric and N6 in Electrical Studies 2. 3+ years of experience in high voltage areas (power stations, sub stations) supervision. 3....
-
Shift Supervisor
2 days ago
Cape Town, South Africa Signal Hill Products Full time**Signal Hill Products is looking for a Shift Supervisor!!!** **Position/Title: Shift Supervisor** **Function: Warehouse & Logistics** **Area South Africa** **Overall Responsibility**: Manage and supervising the receiving, picking and dispatch team and provide effective guidance. **Focus Area 1:Stock health** Oversee shift operations and handover. Ensure...
-
Logistics Supervisor
2 days ago
Cape Town, Western Cape, South Africa AVI Limited Full timeJob Overview: Logistics Supervisor This Logistics Supervisor role involves overseeing and coordinating logistics operations within the Distribution Centre. Key responsibilities include managing transport and assigned warehouse staff, ensuring efficient scheduling, high fleet standards, and regulatory compliance. Main Responsibilities: Manage Fleet...
-
Forecourt Supervisor
3 days ago
Cape Town, South Africa Globe Recruitment Full timeA petrol station is seeking a **Forecourt Supervisor in Kensington, Cape Town.** **Duties** include but are not limited to: - Manage/supervise of all aspects of the forecourt - To improve customer service