Restaurant Manager

7 months ago


Cape Town, South Africa Kerzner International Resorts Full time

Restaurant Manager - Ochre
(11271)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

Oversee all operations at the Ochre department - including colleague schedules, event planning, colleague functions and responsibilities. Ensure that customers are delighted within the boundaries of effective cost control and our company core values.

**Key Duties and Responsibilities**
- To ensure that all guests are welcomed at the entrance and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title, tend to guests’ requirements promptly - all colleagues in the team are to meet these requirements, and are to ensure the training thereof.
- To proactively promote and exceed agreed GSQ (Guest Survey Questionnaire) or similar score, COS for Food and Beverage as well as other operational expenses.
- To be fully versed in departmental operations and to efficiently manage the operation during all shifts.
- Take a keen interest in the current business situation and to bring in sound ideas to increase profit, decrease spending, encourage up selling orders and maximizing guests’ spend where possible.
- Efficiently administer and action the daily mail, guest report lists, colleague roster, holiday forms and other paperwork that is required to ensure accurate notes are kept and are accessible, inclusive of reports on OE, payroll, training and P&L.
- Read guest reports,
- Colleague Roster - done and submitted by, Thursday 16:00 every week
- Holiday Forms - by guided payroll period
- Payroll
- Leave forms
- Sick notes
- Deduction forms
- Days owing
- Tip schedule
- Hours worked
- Public holidays
- Sunday pay
- OE - daily
- Cutlery
- Guided monthly count
- Training Reports - inclusive, reports, registers, and follow-up training schedule
- Month end
- P&L - Guided in this task - should be monthly (second week of month)
- Mid-month & Month End Beverage Stock take
- Communicate with purchasing manager on particular guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times.
- Ensure a safe working environment is maintained in the department.
- A briefing (line up) is held twice a day and important events are communicated to all employees - with the use of a briefing sheet.
- To be actively involved in all colleague related issues and to handle them in a professional manner - colleague appraisals etc.
- Responsible for all departmental induction training and on the job training of new colleagues and also newly promoted colleagues.
- Assist in conducting appraisals.
- To understand the need for training and development of all individuals and to take a proactive approach in training employees on their responsibilities regarding Fire and Bomb Safety, Health and Safety and Food Hygiene.
- The duties of a bar manager includes making drinks, possessing a great knowledge of drink recipes, checking for proper identification, maintaining the appearance and cleanliness issues, handling customer complaints and disturbances, ordering supplies and alcohol and overseeing the working of the bar area, this is inclusive of the entire Vista area.
- Responsible to perform demonstrations to ensure other bartenders are capable of preparing the drinks on the menu, is usually required to create drink special to help attract customer and unload any overstocked products that need to be used.
- Ordering and stocking inventory, maintain high standards of cleanliness and safety. At the end of each night, the bar manager is to follow up the restocking of all bar products or order accordingly - and or the management thereof.
- Responsible to do all requisition and issues and the administration thereof
- Variance control
- Transfer sheet control
- Responsible for minimizing all expenses - Outsourced Labour; PAR levels for all beverage and dry good


  • Restaurant Manager

    4 months ago


    Cape Town, South Africa Saray Restaurant Full time

    have previous restaurant management experience - Be customer focussed - Ability to work long hours especially over weekends - Schedule and manage staff - Stock control and stock take - Ability to work with a diverse team - Ability to speak turkish or arabic is a strong advantage - Experience working in a halaal environment Pay: R10 000,00 - R15 000,00 per...

  • Restaurant Manager

    2 weeks ago


    Cape Town, South Africa Saray Restaurant Full time

    have previous restaurant management experience - Be customer focussed - Ability to work long hours especially over weekends - Schedule and manage staff - Stock control and stock take - Ability to work with a diverse team - Ability to speak turkish or arabic is a strong advantage - Experience working in a halaal environment **Salary**: R10,000.00 -...


  • Cape Town, South Africa Marathon Restaurant Group Full time

    Job description **Job description** An exciting opportunity has become available for the role of a Restaurant General Manager for our Pizza Hut stores in Cape Town and surrounding areas, in the Western Cape. Marathon Restaurant Group is a franchisee of Pizza Hut, part the world’s largest restaurant group - Yum Restaurants International. We are fast...


  • Cape Town, South Africa Marathon Restaurant Group Full time

    **Job description** An exciting opportunity has become available for the role of a Restaurant General Manager for our Pizza Hut stores in Cape Town and surrounding areas, in the Western Cape. Marathon Restaurant Group is a franchisee of Pizza Hut, part the world’s largest restaurant group - Yum Restaurants International. We are fast paced, small but...

  • Restaurant Manager

    6 months ago


    Cape Town, South Africa Kauai Restaurant Full time

    WE ARE HIRING !!! We have the following positions open at Kauai - Restaurant Managers - Food truck events manager (Code 10 required) - Be vibrant, reliable, honest and have a passion for the food industry - Be able to work well under pressure - Have passed Matric with good scores in Maths and English - Have good communication skills - Very strong leadership...

  • Restaurant Manager

    1 month ago


    Cape Town, South Africa Kauai Restaurant Full time

    WE ARE HIRING !!! We have the following positions open at Kauai - Restaurant Managers - Be vibrant, reliable, honest and have a passion for the food industry - Be able to work well under pressure - Have passed Matric with good scores in Maths and English - Have good communication skills - Very strong leadership skills - Able to think outside the box - Have...

  • Restaurant Manager

    7 months ago


    Cape Town, South Africa Restaurant Cape Town Full time

    **Salary**: R12,000.00 - R16,000.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required) **Experience**: - Restaurant management: 4 years (preferred)


  • Cape Town, South Africa Maharajah Restaurant Full time

    Restaurant Supervisor is needed in Cape Town, Tamboerskloof Area. - Organising & supervising shifts, ensuring appropriate staffing levels whist service standards are achieved *Strong leadership skills and willing to lead by example Passionate about the hospitality and service industry - Service & Menu Knowledge training of FOH team *Opening and closing of...


  • Cape Town, South Africa Spur Restaurant Full time

    PURPOSE OF JOB - **BOH** - Ensure food is prepared and presented in accordance with the prescribed presentation, recipe and operations manuals, **consistently**. - **FOH **- To focus on ensuring every single guest returns to our restaurant **Project a hospitable, respectful, polite, friendly and warm attitude to all employees and customers.** Own transport...


  • Cape Town, South Africa 306 restaurant and lounge Full time

    Applicants must have strong operations management skills with the ability to manage a complete Restaurant operation. Applicants must be well spoken and fluent in English. Will only consider individuals with exceptional Restaurant administration knowledge and experience Proven 3-5 years experience in the position Cash reconciliation Budgeting and cost...


  • Cape Town, South Africa The Slick Restaurant Group Full time

    The Slick Restaurant Group requires the services of a senior manager to be based at one of the group's very busy stores. Being slick and attention to detail, coupled with honesty and integrity are our core values. If you are hard-working with contactable references and want to join a proactive group that is re-establishing itself as "the best of the best in...


  • Simon's Town, South Africa Black Marlin Restaurant Full time

    **Black Marlin Resturant near Simons Town is looking to employ a senior manager.** **The successful incumbent will have relevant Boh and Foh restaurant manager experience and will report directly to the General Manager.** Own reliable transport is essential, **as shift work is required 6 days per week - as per industry standards.** **This position is only...

  • Restaurant Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    An upmarket Restaurant chain is looking for all-round Restaurant managers to join their teams in Cape town and Johannesburg. The applicant must have experience in a busy Restaurant environment with extensive knowledge of Restaurant floor management. We are looking for someone who works well in a team and who can work under pressure. Applicants must be...

  • Restaurant Manager

    2 weeks ago


    Cape Town, South Africa Isilumko Staffing Full time

    **Role of a Restaurant Manager Summary**: The Restaurant Manager leads the front-of-house, bar and gambling area teams and serves as the liaison between the restaurant’s staff and its owner. The role of a restaurant manager requires back-office work, as well as customer-facing interactions. **Restaurant Manager Responsibilities**: - Leading...

  • Restaurant Manager

    1 week ago


    Cape Town, South Africa Capital Recruit Full time

    We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as...

  • Restaurant Manager

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for a Restaurant Manager to join the team at a prestigious hotel restaurant along the Atlantic Seaboard. You will be required to deliver a high-quality menu and motivate all staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will...

  • Restaurant Manager

    2 months ago


    Cape Town, South Africa abc Full time

    Job Description: Restaurant Manager Job Responsibilities: - Oversee daily operations of the restaurant, including staffing, inventory management, and customer service. - Ensure high levels of customer satisfaction by maintaining quality standards and excellent service. - Develop and implement strategies to increase revenue and reduce costs. - Train,...

  • Restaurant Manager

    7 months ago


    Cape Town, South Africa Isilumko Staffing Full time

    **Position Overview**: As the Restaurant Manager, you will oversee all aspects of restaurant operations, ensuring compliance with policies and procedures. Your primary responsibilities will include personnel management, workplace safety, sales building, food safety, sanitation, profit maximization, and administrative tasks. **Key...

  • Restaurant Manager

    7 months ago


    Cape Town, South Africa The Copper Collection Full time

    We are a high-end restaurant group looking for a restaurant manager to join our team in Newlands. We are looking for someone with: - Minimum 3 years restaurant management experience (2 years in a steakhouse) - Vibrant, energetic & able to work well under pressure - Own transport and living in the surrounding areas Pay: R14 000,00 - R16 000,00 per...

  • Restaurant Manager

    7 months ago


    Cape Town, South Africa Coco Safar Full time

    **Would you like to be part of an exciting brand that is currently expanding nationally & internationally?** Luxury Restaurant Group, Coco Safar, is looking for Restaurant Managers & Assistant Restaurant Managers. The restaurant manager is responsible for the delivery of a flawless and exquisite customer experience at all levels on a daily basis, from...