IT Technician

**Job Position**: IT Technician

**Report to**: IT Executive

**Scope and General purpose**:
We are seeking a qualified IT Technician for a National catering company based in Gauteng. The purpose of this position is to support the business through the efficient provision and maintenance of all required information technology. You will be required to travel between sites.

**Responsibilities**:
IT Solutions and Project Management
IT needs are identified in liaison with relevant members of management.
IT Solutions are developed, designed, and tested to meet identified needs.
IT solutions are implemented against an agreed implementation plan.
Projects are managed to the satisfaction of management and users.
Innovation is maintained through investigation and implementation of new technologies to benefit the Company
Hardware & Software Management
Appropriate and functioning hardware is available to meet business needs.
Help Desk provides appropriate support to meet user needs within acceptable timeframes.
Disaster Recovery Plan is available to ensure access to operational information in the event of a disaster.
Security controls are implemented and adhered to, to safeguard company information.
Data Integration
Applications for reporting, budgeting and forecasting are developed and maintained
EXCO Report is compiled accurately on or before the stipulated deadline
Financial Management
Hardware and software requirements including upgrades are determined annually in consultation with relevant management
In liaison with the Chief Financial Officer an expense budget is prepared in accordance with requirement and on or before the stipulated deadline
Expenditure is monitored and managed in accordance with the approved budget
Required new hardware and software including upgraded equipment is procured within budgeted parameters using approved suppliers
Client Liaison
Integrated IT solutions are presented to clients
IT problems at clients are identified, attended to and resolved within acceptable timeframes
Estimates for tenders are compiled using available information and history
Management of Human Resources (Subordinates)
New appointments meet the requirements of the job specification and preference is given in terms of employment equity goals
Performance is monitored and reviewed at stipulated times
Training or development needs of direct reports are identified, planned for and implemented
Effective communication is practiced
Subordinates are mentored and assisted in trouble shooting complex problems
Subordinates report harmonious relationships
Self Management
Activities are planned annually and reviewed quarterly
Feedback is provided to the Chief Financial Officer as stipulated
Competencies & Skills
Conceptualisation
Calculation
Classification
Problem Solving
Conflict Resolution
Listening
Self Motivation
Time Management
Excellence Orientation
Innovation
Judgement
Organisational Alertness
**Requirements**:
Proven experience as an IT Technician or relevant position
In depth understanding of diverse computer systems and networks
Degree in Computer Science
Certification as IT Technician will be an advantage.
Full Valid Driving Licence
Own Vehicle