IT Sales Administrator

2 weeks ago

Tokai, South Africa Tina Lottering ta Tina Lottering Recruitment Solutions Full time

An outgoing, eager and motivated sales administration. Ensuring exceptional customer experience for new and existing customers.

**Who are you?**
- Excellent interpersonal skills
- A strong character and have empathy at the same time
- A love for working with people and thrive on admin and organisation-based tasks
- The ability to thrive in a dynamic and fast paced environment
- Computer literacy skills

**What’s the role?**

**You will be responsible for**:

- Signing on new clients. This includes cold calling and new client prospecting
- Developing and maintaining business relationships with prospective customers.
- Developing clear and effective written proposals/quotations for current and prospective customers
- Creating contracts for services and sending it through to the client
- Effectively adding services to contracts when required
- Receiving and capturing sale orders from customers
- Verifying orders by checking the correct information, including customers personal details and payment details
- Amending/changing and maintaining existing orders
- Managing all supplier accounts and stock.
- Sourcing specialised equipment or custom builds.
- Placing orders with suppliers, ISP's and partners.
- Communicating order deadline dates for production
- Shipping orders when stock available
- Tracking new stock and orders.
- Receiving calls from customers and assist with queries and ETAs on orders
- Following up on orders and client requirements
- Communicating with customers re-orders that are ready
- Assisting with creating workflows (tickets) for service desk/onsite service team and NOC based on approved estimates/projects.
- Organizing and maintaining records, files, and databases/SharePoint
- Any adhoc admin required by the team

**Boxes to tick**
- Matric
- Minimum of 2 year’s experience in a similar role
- Efficient in Microsoft Word and Excel
- Car and Driver's License

**Salary**: R18,000.00 - R20,000.00 per month

**Education**:

- Certificate (required)

**Experience**:

- Sales Administrator: 3 years (required)
- IT: 3 years (required)
- own vehicle and valid drivers licence: 1 year (required)

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