Surveillance Security Officer

**Job Duties/Responsibilities will include**:
Conduct system checks, alarm conditions and interfaces

Complete target reports / punter scans on all gaming areas as per unit specific schedule

Record and report on faulty equipment

Issue and check playing cards, where required and other gaming related equipment as per SOP

Identifies, monitors and actions significant events actioned as per SOP: punter scanning, jackpot verification, table activity, etc.

Monitors all non-gaming procedures against the relevant function

Proactively monitor high risk areas and emergency response as per set out procedures

Reviews all video footage and other documentation/ reports relating to incidents, queries and variances

Investigates all variances reported to the Surveillance Department

Reports or escalates findings of the review and investigations

Record and retain evidence to be used for further processes according to standards

Reporting all incidents and significant events to the relevant Stakeholders.

Prioritises reports according to the severity of the incident.

Captures relevant data on the EOB

Grade 12 or equivalent national qualification in gaming operation

PSIRA C registration

1 year experience in a gaming / financial auditing / law enforcement (e.g. SAPS, Security, Defence Force, etc) environment an advantage

Experience using surveillance /equipment an advantage

Ability to work shifts that meet operational requirements