Technician: Electronics
5 days ago
**Purpose**:
The Technician is for repairing inverter main boards and/or other related boards and testing of the repaired boards. Must have a good knowledge of components and functionality and be able to identify them. The Technician also needs to have knowledge of circuit diagrams and recognise the symbols of components on the circuit diagram. The Technician must be able to use a true RMS meter, Analogue meter, Oscilloscope and Soldering iron.
**Responsibilities**:
Technical Service
- Follow the correct test process for all products.
Customer Satisfaction
- Complete 5 repairs per day according to the specific discipline.
- Maintain work rate at above 90% of SLA as per the described SLA for the product (2 business days).
- Maintaining a rework rate of below 2% within a 90-day period between barcodes.
- Keep the CMDB system up to date at all times and keep all client’s ad jobs updated every 2days.
Housekeeping
- Keep work areas clean at all times.
OHS and ISO
- Ensure compliance with environmental, OHS and safety, including quality standards set forth by the Company and PPE regulations.
General
- To be able to manage stock levels of components.
Shrinkage
- Have no test stock outstanding for more than 2 business days.
**Qualification and Experience**:
- Matric
- CompTIA A+
- 2-years’ experience in board level repairs
- Board level repair certificates will be of an advantage
**Skills and Knowledge**:
- Quality awareness and customer focus
- Knowledge of product specifications
- Good understanding of the troubleshooting process
- Operating systems
- Software types and function applicable to product
- Good verbal and written communication skills
- Technical hands-on repair skills in terms of notebooks
- Tool use proficiency
- Installation of software and operating systems
- Problem solving skills
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