Contract Manager
3 weeks ago
**ROLE PURPOSE**
To implement and manage an integrated Management solutions for Clients in accordance with the SLA and Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives
**MAIN OUTPUTS**
- Responsible for driving integrated services and strategy for the Client
- Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
- Implementation of an effective HSE, Quality & Risk Management system in accordance with Client needs
- Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
- Provide monthly horizontal feedback and variance explanations
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
- Manage back to back SLA agreements with suppliers and contractors
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
- Demonstrate and instill effective adherence to processes on infrastructure maintenance
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
- Provide monthly reports and feedback on continued compliance to the SLA
- Building strategic relationships both internally and externally
- Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- Implement cleaner work schedules and evaluate and manage performance;
- Control and management of Company assets
- Manage direct expenses and overheads, and all factors affecting the profitable performance of the complex
- Achieve monthly non contractual revenue targets and ensure up selling on existing services
**QUALIFICATIONS AND SKILLS**
**_ The Applicant must meet the following requirements_**:
- National Diploma/Degree: Property Management, Project Management, Operations Management or related formal qualification
- SAFMA Certified facilities Supervisor
- Matric (Senior Certificate)
- Valid SA Driver’s License
- 5yrs relevant experience in CRM, Property Management & Financial Management
- CRM, Property Management & Financial Management
- MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level),PRP
- Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law
**FUNDAMENTAL COMPETENCIES**
- Initiative/Proactivity
- Deadline Driven & Highly Motivated
- Stress Tolerant
- Excellent Written Communication
- Supervisory Skills
- Subordinates Capacity Building
- Customer Focus
- Negotiation Skills
- Analytical Skills
- Planning/Scheduling/Objective Setting
- Teamwork & Partnering
- Relationship Building
- Interactive Reasoning
- Excellent Oral Communication
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