Patient Service Manager
3 days ago
Overview
Position: Patient Service Manager Hospital
This position reports to: Hospital Manager
**Salary**: Market Related
Location: Pretoria
PURPOSE:
To manage business risk through facilitating successful and accurate case management from pre-admission to the discharge of a patient.
Key Performance Areas:
1. Pre admission and admission process management
2. Case management
3. Management of financial risk
4. People management
Competencies:
1. Effective communication
2. Empathy and compassion
3. Resilience
4. Service orientation
5. Planning, organising, delegation
6. Complex problem solving
7. Time management
8. Conflict management
9. Reward, acknowledge and applies values in the workplace
10. Assertive and confident
11. Must be computer literate
12. Be able to read, write and speak English and Afrikaans
**Requirements**:
- Registered nurse or equivalent qualification will be a decided advantage
- Proven competency in ICD-10 & CPT coding
- In depth knowledge of medical aid plans/rules
**Job Types**: Full-time, Permanent
**Experience**:
- Patient Service Manager: 4 years (preferred)
- Pre admission & admission process management: 4 years (preferred)
- case management: 4 years (preferred)
- financial risk management: 4 years (preferred)
- people management: 4 years (preferred)
- ICD 10 & CPT coding: 4 years (preferred)
- medical aid plans / rules: 4 years (preferred)
**Language**:
- English and Afrikaans (preferred)
License/Certification:
- Registered Nurse or equivalent qualification (preferred)
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