Mihelp Advisor

**Who are we?**
- Minimum Qualification Required- Minimum Grade 12/Standard 10/NQF 4
- Relevant FAIS and RE qualification would be a benefit
- Minimum Experience- Minimum 6 months in the Short Term Insurance environment or,
- Minimum 6 months in Client Services or claims experience
- Competencies Required- Excellent knowledge of MiWay products and systems
- Must be highly proficient in dealing with clients at all levels
- Professionalism
- Self-disciplined
- Assertive
- Desire to excel
- Problem solving skills and solution oriented
- Ability to multi-task and cope with pressure
- Attention to detail
- Excellent administrative skills
- Good communication skills
- Able to work flexible hours
- Customer focused
- Active listening skills
- More than one language
- Teamwork

**Knowledge and Skills**
- Customer Service- Team Support- Administration- Quality, compliance and accreditation**Personal Attributes**
- Communicates effectively - Contributing dependently- Decision quality - Contributing dependently- Action orientated - Contributing dependently- Optimises work processes - Contributing dependently**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Cultivates innovation - Contributing dependently- Customer focus - Contributing dependently- Collaborates - Contributing dependently- Being resilient - Contributing dependently- Drives results - Contributing dependently**Turnaround time**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.