Noc Fiber Optics

28140

Posted: 14/02/2024
- Negotiable- South Africa, Johannesburg, South Africa Johannesburg- Contract- Transport, Optical & IP Networks,Wireless Network Design, Testing & Optimisation,Wireless Network Infrastructure
- Job Title: NOC Fiber Optics (NOC FO) ( *8 )
- Language : English Speaking
- Location: South Africa (Johannesburg)
- About the Client:

- The client is a global leader in telecommunications and information technology. listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, government and enterprise, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future
- Job Details:

- A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management.
- B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements.
- C) Manages network faults, monitors fault handling, and escalates problems.
- D) Implements preventive maintenance on the network side, and remotely solves potential network problems in advance.
- E) Manages changes, including formulating and implementing network change plans, and formulating, rehearsing, and implementing network emergency plans.
- F) Manages performance, and outputs reports during routine O&M.
- G) Coordinates with customers and third parties.
- H) Improves the skills of NOC personnel.
- I)Have the experience about MS