Receptionist/switchboard Operator

Are you vibrant, energetic and passionate about customer service? Would you like to be par of an organisation that saves lives?

The position of the Receptionist/Switchboard Operator is situated at our Head Office and you are the first point of contact for visitors, staff, donors and stakeholders.

The Western Cape Blood Service is responsible for providing a safe and sufficient blood supply to the Western Cape, and our dynamic Marketing and PR Department is dedicated to ensuring optimal blood collections on a daily basis.

**Purpose**:

- Greet visitors at our Head Office and direct them to the appropriate individuals
- Operate the switchboard for all incoming calls
- Administrative tasks and data capturing

**Requirements**:

- Matric Certificate
- One-year reception/switchboard experience
- Computer literate
- Good interpersonal skills
- Excellent telephone skills and etiquette
- Speak and write in English. A second language (Afrikaans or Xhosa) would be advantageous.
- Call Centre experience is advantageous.