Food & Beverage Operations Manager

4 weeks ago

Umhlanga, South Africa Seasoned recruitment Full time

JOB PURPOSE:

- Lead and coordinate the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to enhance them while adhering to budget
- and gross profit targets.
- Operate in accordance with the policies and procedures outlined in the standard operation manual.
- Strategically plan work hours to align with business peaks ensuring presence during high-volume or operationally challenging periods such as evenings, weekends, and

public holidays.

Department: Food & Beverage Department
Reporting to: Food & Beverage Manager

Minimum Requirements:

- Hospitality related qualification essential
- Must have at least 5 years’ experience as a Food and Beverage Manager at a 5-star establishment
- Traceable track record of leading a successful Food and Beverage team
- Experience of working within a leading hotel of the world
- Computer literate - working knowledge of Micros and Opera advantageous
- Good financial understanding inclusive of control of cost of sales, budgeting and management of the departmental budget.
- Able to work flexible hours as per the operational requirements
- Personal Attributes:

- Ability to work within a fast paced environment.
- Strategic big picture thinking with strong technical knowledge relating to food and beverage.
- Highly motivated, independent and a calculated decision maker
- Influential, firm, direct and self-assured communication skills
- Ability to maintain control of the department with ease
- Well presented, honest, enthusiastic and professional
- Able to perform multiple activities simultaneously
- Ability to motivate and inspire team towards the Hotel’s goals

Key Responsibilities:
1. Financial Management:

- Developing and managing budgets for the food and beverage department.
- Implementing strategies to control costs without compromising quality.
- Maximizing profitability through pricing strategies and cost management.2. Menu Planning and Development:

- Collaborating with chefs to create appealing and profitable menus.
- Setting prices that reflect the cost of ingredients, overhead, and desired profit margins.
- Adapting menus to seasonal changes and trends.3. Quality Control:

- Ensuring the consistency and quality of food and beverages.
- Monitoring and maintaining high standards of customer service.
- Ensuring compliance with health and safety regulations.4. Operational Efficiency:

- Streamlining processes to enhance efficiency.
- Overseeing inventory levels, ordering, and minimising wastage.
- Managing relationships with suppliers to ensure timely and quality deliveries.5. Staff Management and Training:

- Recruitment of staff to meet performance standards.
- Developing and managing staff schedules.
- Conducting performance reviews and addressing any issues.6. Customer Relations:

- Managing customer feedback and implementing improvements.
- Ensuring high levels of customer satisfaction through excellent service.7. Marketing and Promotion:

- Planning and executing promotions to attract customers.
- Collaborating with marketing teams to drive business.8. Technology Integration:

- POS Systems: Implementing and optimizing Point of Sale systems for efficiency.

9. Compliance and Safety:

- Ensuring compliance with health and safety regulations.
- Overseeing the maintenance of necessary licenses and permits.

**Job Types**: Full-time, Permanent

Application Question(s):

- What is your current notice period?
- What is your salary expectation?

Ability to Commute:

- Umhlanga, KwaZulu-Natal (required)

Ability to Relocate:

- Umhlanga, KwaZulu-Natal: Relocate before starting work (required)

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