Warehouse Manager

2 weeks ago

Johannesburg, South Africa Stryker Full time

**Job Description **_Job Title : _**_Warehouse Manager _**_Reporting to: _**_Operations & Logistics Manager _

**_Company _**_: Stryker South Africa _**_Department _**_:Operations _

**_Location _**_: Johannesburg _

**_The Job's Mission: _**

Develop, implement, manage and continuously improve strategy for the entire warehousing operation. Direct the warehouse operation, which encompasses all aspects of inbound flows, inventory warehousing, outbound flows and there related processes. Steer the warehouse operation towards and maintain Stryker operational service commitments, as well as the organisations mission and values. Deliver exceptional customer experience to both internal and external customers and stakeholders. Drive continuous improvement, optimization, simplification, efficiency, productivity and cost effectiveness.

**_ Key Activities & Accountabilities: _**
- Accountable for all warehouses or storerooms Nationally
- Maintain a motivated, highly skilled and competent warehouse team.
- Continuously upskill and train your team to ensure each team members full potential is met.
- Ensure all team members are trained and capable to undertake required tasks.
- Conduct competency testing and training sessions based on identified gaps while and documenting all findings corrective actions, testings’ and trainings for audit purposes.
- Identify talent and cultivate a culture of talent development and succession planning
- Set performance targets and objectives for the team and individual contributors.
- Lead by taking responsibility for both your own engagement and assist in driving engagement in the department. This will include taking a leading role in the Q12 impact planning.
- Hold team members accountable for responsibilities and actions.
- Ensure your team has the correct training and functioning; supplies, tools and equipment to perform tasks and achieve set objectives.
- Conduct, meetings, feedback and coaching sessions for the team and individuals.
- Maintain and timeously record all team management tasks in all HR tools and systems.
- Support, advise and guide the team as needed to achieve required departmental and operational objectives.
- Ensure safety of the team by creating a safe working environment by complying to regulations this will required collaborating with RAQA and the health, safety and facilities department.
- Liaise with the supply chain team and supplier on the management of purchase orders, open orders and backorders to ensure timeous receipt. Where necessary expediting will be required and out of stock situations will need to be managed.
- Arrange cost effective and time beneficial freight forwarding and courier shipments of purchase or sales orders. (Customer, Supplier, Import, Export)
- Ensure shipments are managed according to applicable regulations and laws, quality and regulatory standards based on product type (Temperature controlled, Hazardous, Substance controlled).
- Assess shipment mode, priority, consolidation options, routing and shipment means to ensure customer, stakeholder and budget satisfaction.
- Manage freight and courier costs approving invoices while ensuring billing accuracy.
- Continuously assess and validate cost vs. services offerings by freight forwarders and courier service providers.
- Align, implement, and localize Global as well as Regional freight forwarding and courier strategies.
- Manage all customs processes, procedures, clearances, tariff determinations, permits, corrections, refunds and queries for shipments. This includes overseeing the relevant document preparation and submissions to the relevant regulatory departments. At times it will be required to engage and facilitate the process with other departments to fulfil these requirements.
- Provide updates and reports on shipment status.
- Manage and build relationship with service providers.
- Monitor service providers. Implement service level agreements and KPI to track performance.
- Ensure accurate, timeous and quality of receiving and receipting of inventory, through inspection, system scanning, capturing and processing.
- Ensure accurate, timeous and quality of picking of inventory, through inspection, system scanning, capturing and processing.
- Oversee deviations on damages, short expiry, discrepancies and ensure the appropriate action is taken to resolve.
- Verify physical locations of inventory. Correct storage, conditions, orientation and space utilization.
- Monitor product classifications and system locations to reflect the accurate inventory information. Ensure correct transfers and movements of inventory.
- Maintain good housekeeping within the warehouse area.
- Provide reports and updates for inventory on hand.
- Manage capacity and find solutions to optimize warehouse space.
- Analyse inventory to find optimal inventory levels that complement warehouse flows and that support the JIT methodology.
- Plan, direct and record inventory counts (cycle counts and full inventory co

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