Restaurant Manager

3 months ago


Umhlanga, South Africa HotelJobs.co.za Full time

5* Hotel in Umhlanga is looking for a Restaurant Manager **t**o lead and organize the restaurant team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit.

**Responsibilities**:

- To ensure the guests get the highest level of food and beverage service by contacting the guests and checking customer satisfaction.
- Maintain a high standard of personal service with all guests.
- To take personal responsibility for any guest situations, seeing the situation through to the solution
- To ensure that your outlet is following correct billing procedures so that all revenue is correctly allocated and recorded.
- Promoting and maximizing sales

**Requirements**:

- 2 years’ experience in the same or similar role in a 5-star establishment
- Excellent communication skills
- Previous stock control experience
- Knowledgeable in use of MS Excel, Word and Outlook
- A certificate or Diploma in Hotel Management would be an advantage.
- Must be a team leader and excellent with staff.
- Must have the ability to manage and lead a team.


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