Specialist: Application Development and Support

2 weeks ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**About SABS**

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.

**Purpose Statement**

**Minimum Requirements**:
Diploma + Advanced Diploma /B-Degree in IT, Information Systems, Computer science or a related field.

DevOps Certification is preferred

ITIL Foundation certification is preferred

Microsoft Developer or similar certification would be an added advantage

8 years relevant work experience in ICT Business Intelligence / Programming

4 years specialist experience

**Duties and Responsibilities**:
**Functional Management**
- Assess, conduct impact analysis, investigate root causes and implementsolutions for all proposed business requirements.
- Prepare and present the required standard documentation for ICT changecontrol processes.
- Compile required Business Application reports for the ICT Service Desk andsubmit to the relevant stakeholders as required.
- Resolve all audit findings on the schedule as required.
- Perform regular self-assessments on audit related issues.
- Partner with internal and external project teams to document, develop andimplement solutions.

**Risk and Compliance Management**
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
- Support and provide evidence to all internal and external audit requirements.
- Maintain quality risk management standards in line with ISO requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
- Identify, analyse, evaluate, treat and monitor possible risks to the ICT systems and perform mitigation planning.

**Stakeholder Management**
- Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
- Represent and participate in the organisation’s committees and tasks teams when required.
- Convene and attend meetings and present relevant information stakeholders when required.
- Ensure the provision of excellent customer service.
- Resolve queries and problems within span of control and within agreed time frames.
- Follow up on unresolved queries and complaints where required.
- Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
- Manage internal and external relationships to ensure that business process engineering best practices are implemented across the organisation.

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