IT Support Analyst

Our IT team is looking for a Support Analyst to support the Oracle Merchandise systems and users. The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support...

**Area**: Century City Cape Town **Responsibilities**: - Understanding and following contractual agreements with customers relating to support and all internal support processes. - Part of the 24x7 1st line production support rota for all of our customers and all our product sets, of which there are many. - Responsible for managing production support...

MRI Software is currently looking for a Software Support Analyst, with experience of Oracle PL/SQL. We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in the Cape Town office, as a Support Analyst that provides help desk services to a whole range of...

Company OverviewA leading player in the wine industry, operating across South Africa and as exclusive importers for select French champagne labels, is seeking a highly skilled Senior Business Analyst to join their team in Cape Town.Job DescriptionPerform the role of Project Manager/Leader/Business Analyst for the implementation of software products and...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

As an **Inbound Call Support Analyst** with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and...

**About This Opportunity:**We are looking for a talented Business Analyst to join our team. As a Business Analyst, you will play a critical role in delivering projects and ensuring successful outcomes.**Key Accountabilities:**Analyze business processes and gather requirements to develop functional specificationsWork with global/multi-national teams to...

ENVIRONMENT:ENSURE seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely of a dynamic Independent Asset Management Firm seeking a customer-centric ServiceNow Support Analyst. You will take charge of technical issues, serve as a SPOC for users handling a high volume of support requests while...

MRI Software is currently looking for a **Software Support Analyst, **with experience using or supporting Oracle PL/SQL. We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in Rondebosch, Cape Town as a **Support Analyst** that provides help desk...

As a Technical Support Analyst, you will be responsible for delivering top-notch technical and customer support, troubleshooting complex issues, and ensuring customer satisfaction.Industry ExperiencePrevious experience in the fuel retail industry or banking industry would be beneficial, but not required.The ideal candidate will possess strong analytical...

As a **Support Analyst** with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management...

**Position: Analyst Programmer I** **Department: Central Retail Application** **Location: Cape Town** **Purpose**: Pepkor IT is a dynamic IT company that delivers value-driven IT solutions to the Pepkor group. Our work lives revolve around our DNA. We take pride in our work, treat our colleagues, partners and our country with respect. We exercise...

We have an opportunity for a Senior Decision Support Analyst to join our Decision Support team. The purpose of the Senior Decision Support Analyst is to drive business value to our internal and external stakeholders, in order to optimize business decisions and processes, as well as train and mentor more junior team members. **Qualifications** - Degree in...

**In This Role, You will Get To**: - Conduct full System Design by facilitating sessions that will include evaluations of alternative solutions. - Draft implementation plans, write programmes according to business specifications and conduct unit testing. - Work closely with Business Analysts to ensure sufficient clarification of specifications. - Review the...

Our clients are predominantly business owners who are focused on ensuring their day to day operations perform as they should, I.T, networks, systems and cybersecurity are generally not something they have time to consider and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and...

**Job Information** - Location- Cape Town- Salary- R450 000 - R640 000 p.a.- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- ASA23- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for an Application Support Analyst in Cape Town!! - Relevant and extensive experience of providing customer...

Job title : Technical Support AnalystJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Technical Support Analyst to join our Technical Support team in Cape Town. As Technical Support Analyst you will be the primary point of contact for our customers...