Receptionist

**Purpose of the Role**

To manage BHBW front desk daily and to perform a variety of administrative and clerical tasks to ensure the maximum positive brand exposure.

**Key Performance Areas**
- Responsible for receiving visitors at the front desk by greeting, welcoming, directing and announcing their arrival
- Answering screening and forwarding incoming phone calls
- Receiving and prompt sorting and distribution of daily incoming mail
- Respond politely to internal and external customer requests and queries
- Maintain the visitor register and ensure all external stakeholders sign the register before entering the BHBW offices
- Ensure BHBW’s reception is always clean and tidy
- Be prompt and accurate in distributing telephonic messages
- Ensure the switchboard is always managed professionally
- Maintain a safe working environment (according to safety policy and procedures)
- Manage the arrangement of access cards for all new staff
- Responsible for the creation of purchase orders for various departments
- Responsible for ad-hoc admin duties

**Qualification, Experience and Competencies**

Minimum Qualification
- Grade 12

Minimum Experience
- 2-3 Years’ experience in the same position

Competencies
- Computer literacy
- SAP experience, creation of PO’s
- Typing skills
- Professional telephonic etiquette
- Effective time management
- Communication skills
- Ability to work under pressure and to handle customer demands
- Attention to detail and accuracy
- Able to get along easily with people
- Ability to work under pressure
- Assertive
- Patient, friendly and pleasant
- Professional appearance