Senior Foh Manager

2 weeks ago


Cape Town, South Africa Beluga Full time

**Senior Front of House Manager**

**Job description**

Needs to be a disciplined, hardworking, technically focused and task orientated person who can work at a high pace in a deliberate predictable manner with great attention to detail.
Will be responsible for creating and implementing a continuous waiter training schedule. As well as identifying and implementing important restaurant and service procedures.

**Duties include, but are not limited to**:

- Assist in all areas where needed
- Checking that all duties have been completed by floor staff.
- Conduct staff performance evaluations
- Daily Cash-up
- Deal with customers, compliments and complaints, follow up, etc.
- Implement and follow the rules of the company
- Maintain and sustain top service levels
- Maintain dress code standards
- Manage a large staff complement
- Opening and closing duties
- Present a positive image of the company

**Education**:

- Grade 12 National Senior Certificate or equivalent
- Post-matric qualification is advantageous (especially relating to the field of work)

**Work Experience**:

- The applicant should have at least three years of senior experience in the proposed field
- Good knowledge of duties and procedures in a restaurant environment
- Computer knowledge (Word, Outlook, Excel)
- Knowledge of Pilot software
- Experience in large restaurants is beneficial
- Must have a fine-dining experience

**Salary**: From R15,000.00 per month


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