Onbilling Administrator
2 weeks ago
**Role purpose**:
The main function of this job is to process On-billers’ subscriber-related requests on various systems, and handle ad-hoc queries and reporting.
**Your responsibilities will include**:
On-billers subscriber requests: Performing Onbiller subscriber-related activities upon request, i.e. Activations, Sim Swaps, Upgrades & Airtime Transfer, Reactivation of Cancelled Lines, Call Limit Activation, etc.
System-related tasks: Perform Credit Vetting, Dealer System Updates, Data Query Escalation, New MSISDN's requests & account opening, etc.
Reporting: Provide reporting to the Onbillers monthly and upon request, i.e. Usage Report, Subscriber Update, Upgrade Reports, Base / Line Status Reports, etc.
Matric.
1-2 years experience in a Customer Care Admin or commercial environment.
Interpersonal Skills.
Good communication skills.
Ability to work in a team environment.
Computer skills - High proficiency in MS Excel, MS Word, Eppix, M2, Actuate, iCAP.
Closing date for Applications**:15 August 2023.**
The base location for this role is, **Midrand, Vodacom Campus.**
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
