Assistant Store Manager

2 weeks ago

Johannesburg, South Africa Job Crystal Full time

-South Africa, Gauteng
R11000 - R13000 Per Month

**Area**: South Africa, Gauteng

**Sector**: Retail Trade

Posted: 6 March 2024

**Job Details**:
A Footwear Manufacturer is looking for Retail Assistant Store Managers that will be able to provide excellent customer service for all stores in accordance with customer’s standards.

Location: Alberton, Johannesburg

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
Customer Service & Sales
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer by following the customer service procedures
- Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
- Close the sale & secure add on sales
- Invite your customers back & turn them into fans
- Monitor your daily sales against your individual budget every few hours
- Assist the Manager in maximising sales through driving conversion

Inventory
- Replenish footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Minimising shrinkage by zoning the store, acknowledging customers, and following the changing room policy
- Ensure stock entries in the POS system are accurate
- Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Assist the team in weekly/monthly/quarterly stock take counts
- Process customer orders

Daily Operations
- Follow Operational Game Plan
- Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, sweeping, emptying bins, clearing counter area and tidying change rooms
- Assist the manager with Open/Close the store
- Assist the manager with cashing up daily and banking
- Complete month end audit and all relevant paperwork.

Training and Team Management
- Your training is your responsibility
- You must attend the monthly/quarterly training sessions
- Set up a monthly meeting with your Store Manager to discuss you progress through the Knowledge Pack
- These are essential as they will determine your eligibility for promotion
- Assist the manager in developing the team through regular Tech, Product, Customer Service, Loss Prevention, Podiatry and Sales Training

Merchandising
- Observe the store & maintain stock presentation in accordance with company standards
- Ensure sizes are replenished
- Ensure apparel is neatly folded or hung & that shoes a stacked by size
- Assist the team to change the windows/mannequins every 2 weeks
- Ensure POS materials are stored in an area to avoid damage

**In the absence of the Store Manager you will have additional responsibilities**:
Customer Service & Sales
- Conduct the daily team meeting to ensure the team are aware of daily sales targets and provide support to achieve these targets
- Ensure all team members are aware of their daily tasks
- Ensure all team members are delivering excellent customer service to every customer by following the customer service procedures
- Monitor the individual team members daily sales against their individual budget every few hours

Inventory
- Ensure the team members are replenishing footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing.
- Ensure the team maintains the storeroom to company standards

Daily Operations
- Open/Close the store
- Bank/Drop cash Takings
- Complete rosters & allocate tasks
- Analyse and explain variances in daily sales report
- Where applicable complete weekly time sheets
- Co-ordinate lunch breaks

Merchandising
- Ensure the team maintain stock presentation in accordance with company standards
- Ensure the team have neatly folded or hung the apparel & that shoes are stacked by size

**REQUIREMENTS**:

- Outgoing determined self starter
- Excellent customer service skills
- Solid retail experience
- Demonstrated ability to achieve sales budgets
- Good attention to detail
- Demonstrated ability to driving and developing a team

  • Assistant Store Manager

    6 days ago

    Johannesburg South, South Africa Quantum Recruitment Pty Ltd Full time

    **Our client is searching for a Store Supervisor for their retail outlet based at The Glen.** **Key Performance Areas**: To support and assist Store Manager and or Assistant Manager in all key result areas. In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store. To ensure service delivery & compliance in...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 015873**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 015872**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    2 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 016421**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    2 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: click_015043**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence?...

  • Assistant Store Manager

    7 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 016407**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service...

  • Assistant Store Manager

    7 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    Advert reference: click_013646 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Gauteng **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and...

  • Assistant Store Manager

    6 days ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive...

  • Assistant Store Manager

    1 day ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive sales and build...

  • Store Assistant

    7 days ago

    Johannesburg, South Africa Canine and Co Full time

    **Store Assistant - BIRDHAVEN STORE (CANINE AND CO)** **About us**: Canine & Co offers world class pet products to South African pet-lovers. While the company has grown, the goal and ethos have remained the same; the owners are people who authentically care about their own pets, and their clients’ too. Our stores offer a personal touch by supplying...

  • Assistant Store Manager

    5 days ago

    Johannesburg, South Africa Crocs South Africa Full time

    Apollo Brands Pty Ltd, the distributers for Under Armour in South Africa, are looking for an experienced and enthusiastic Assistant Store Manager to join their dynamic team. Working with the Under Armour team is demanding, challenging and rewarding, no matter what you do, you see every day and every project as an opportunity and a chance to push your field...

  • Store Assistant

    7 days ago

    Johannesburg, South Africa Bravo Design Full time

    **Store Assistant - PARKWOOD (CANINE AND CO)** **About us**: Canine & Co offers world class pet products to South African pet-lovers. While the company has grown, the goal and ethos have remained the same; the owners are people who authentically care about their own pets, and their clients’ too. Our stores offer a personal touch by supplying products that...

  • Assistant Store Manager

    7 days ago

    Johannesburg, South Africa Treetop Talent Full time

    **Assistant Store Manager.** We need someone with: - Great sales experience - Good knowledge of admin - A love of high end fashion - Confident and outgoing - Ambitious, honest and reliable - Hardworking with outstanding customer service experience - 3 years’ necessary similar experience needed. Please send your **CV in word format with photo...

  • Assistant Store Manager

    2 weeks ago

    Johannesburg, South Africa Clicks Group Limited Full time

    Advert reference: click_012589 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Retail Operations **Location**:Johannesburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:The Body Shop **Introduction**: The main purpose of the job is to assist the store manager...

  • Assistant Store Manager

    3 days ago

    Johannesburg, South Africa Bras N Things Full time

    **Job Type**: Permanent Full-Time **Category**: Retail **Location**: Sydney - Inner **Date Advertised**: 14-DEC-22 **Job Reference**: PAC/1686898/SHER3 **Job Title**: Allocator Hybrid and flexible working, health & wellbeing programs Collaborative culture with a genuine commitment to sustainability Permanent role with learn and grow opportunities This...

  • 45 Hour Shop Assistant

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Johannesburg, South Africa Crazy Store Full time

    Crazy Store’s job vacancy, Career and Recruitment Job title : 45 Hour Shop Assistant – Fourways 1 jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 09, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements:        Matric or equivalent qualification Six months retail experience, essential Team...

  • 45 Hour Shop Assistant

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Johannesburg, South Africa Crazy Store Full time

    Crazy Store’s job vacancy, Career and Recruitment Job title : 45 Hour Shop Assistant – Fourways 1 jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 09, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements:        Matric or equivalent qualification Six months retail experience, essential Team...

  • Retail Assistant Store Manager

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Johannesburg, South Africa PUMA Full time

    PUMA’s job vacancy, Career and Recruitment Job title : Retail Assistant Store Manager – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 08, 2024 Quick Recommended Links Jobs by Location Job by industries YOUR TALENT Grade 12 / Equivalent 2-3 years in a sales environment Prior experience in a supervisory or...

  • Store Assistant Manager

    1 week ago

    Johannesburg, South Africa The Prestige Cosmetic Africa Recruitment Full time

    Purpose of the Role The purpose of the Assistant Store Manager is to support the store manager in managing the daily operations of a store to ensure that the overall objectives (operational and financial), store targets and customer service standards are met and exceeded. KEY RESPONSIBILITIES **Customer Experience Delivery** - Implement customer...

  • Assistant Store Manager

    1 day ago

    Johannesburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 016437**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service...