Retail Sales Assistant

4 weeks ago

Cape Town, South Africa The Cock 'N Bull Full time

Please note this is a full-time position, therefore those seeking part-time employment should not apply*

Established in 1987, The Cock ‘n Bull is one of the leading tobacco retail stores in Cape Town that sells a wide range of tobacco related products and accessories. Our team of experts are looking for passionate, energetic, and confident sales assistants to drive positive energy and excitement around our brand and products. Our stores are situated both in the Southern and Northern Suburbs of Cape Town. Our Sales Assistants are Ambassadors for our brand and offer an amazing Customer experience. They exceed customer expectations by identifying and providing customers with the best possible solutions and world class service.
**Locations**: *NB: Please state a minimum of three store flexibilities when applying
V&A Waterfront
Canal Walk
Constantia Village
Cavendish Square
Blue Route
Kenilworth Centre

**Responsibilities**:
Ensure a high level of customer satisfaction through world class sales service. Be visible, friendly, and knowledgeable
Drive and deliver sales targets and earn sales incentives
Maintain outstanding store conditions, uphold visual merchandising standards to optimise sales
Ascertain customers’ needs and wants and recommend items for sale
Proactively meet, greet, and assist customers
Assist and resolve customer queries
Work on point-of-sale and ensure accurate processing of payments
Ensure stock is always packed neat and products merchandised
Remain updated on product information, answer questions and address concerns
Accurately describe product features and benefits
Inform customer about product promotions and our private-label brand
Create an inspiring and positive work environment
Requirements (what do you need to do the job?)

**Behavioural requirements**:
Passion for retail
Positive attitude
Self-motivated
Problem-solving capabilities
Confident, outgoing, and energetic
Strong sales flair, engage and persuade
Enjoy dealing with customers
Strong work ethic and hands-on attitude
Punctual and reliable
Excellent communication skills, proficient in English
Capacity to work a flexible schedule (weekends and evening shifts) according to the needs of the business
Must be flexible to work in other CnB stores as / when required
Ability to carry and pack stock or retrieve products for a customer
Trustworthy
Well groomed - Neat and take personal pride in appearance

**Qualifications and experience**:
Minimum one-year sales or customer service experience essential at least six months with one company
Shop lloor and/or experience in retail (advantages)
Matric
Clear Credit and Criminal record
Knowledge of various POS and stock management systems (advantages)

**What we Offer**:
We pay competitive, market-related salaries based on the number of hours worked, between R 7263.00 - R 8061,00 per month
Sales incentives on sales targets achieved
21 days Annual Leave
An environment that builds retail experiences that are inviting, enjoyable and easy for the customer.

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