Service Delivery Analyst

**Job Overview**: The Head of Delivery will support the overall effective operational delivery, to meet the internal and client led demands by demonstrating strong leadership, operational and management capability. **Responsibilities**: **People Management** - Managing Performance and achievement of team leader KPIs - Articulate with clarity to the Team...

Imagine a vibrant, high-energy workspace where cutting-edge technologies meet a culture of collaboration. Here, our team’s enthusiasm and innovation are the secret ingredients to our success! Are you passionate about data and skilled at extracting meaningful insights from complex datasets? If you excel at transforming raw data into actionable...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

Location - flexible across SA, remote model, needs to come into the regional office once a month max, Tech - Graduate (engineering, technology, statistics) Python & PowerBI/Tableau Excellent communicator and good problem solver Rem - flexible based on skillset Speak, read and write in English **Purpose of the Role** The purpose of this role is to...

The Customer Service Analyst will be responsible for gathering, interpreting, and using complex data to develop seamless reporting to stakeholders. The reports need to include actionable steps that will improve processes and optimize results. Review robust information and analyse to provide trends or areas for improvement. We require an individual with...

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **So, what will you...

**Job Overview**: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change...

Company Description Location - flexible across SA, remote model, needs to come into the regional office once a month max, Tech - Graduate (engineering, technology, statistics) Python & PowerBI/Tableau Excellent communicator and good problem solver Rem - flexible based on skillset Speak, read and write in English **Purpose of the Role** The purpose of this...

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. We're seeking a...

**Technical Lead - Solution Delivery (D5)** **Key Responsibilities**: **Team Leadership**: - Lead the Technical Solution team in developing a comprehensive understanding of solutions for integrating, maintaining, and operating Business Solutions. - Define and own the future roadmap and strategy for the overall Technical landscape. - Ensure compliance with...

**Job Overview**: To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams at the same time ensuring delivery of business performance objectives, KPIs and SLAs in accordance with company procedures and policies. **Responsibilities**: - Ensure...

**We Want You**: Are you ready to step into the heart of innovation and ensure the smooth functioning of our cutting-edge software solutions? BET Software in Durban is searching for dynamic individuals to join us as **Application Support Analyst 2**. As a frontline hero, you'll dive headfirst into resolving challenges, identifying issues, and ensuring our...

**Job Description**: CREDIT ANALYST The key characteristic challenge in this role is to assist the Credit Risk Manager to manage risks through a combination of routine & pro-active checks on individual credits and the portfolio as a whole. Key Responsibilities: Meet KPIs related to review of proposals, reporting and other performance standards. Liaise...

Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Fouche & Co Recruitment. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Quote Management:...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

The purpose of the position is to set the strategy ad lead delivery of Record to report operations through the establishment of centralized Accounting hubs. This is a large transformation with major impact across the organization. The accounting hubs will manage delivery of transnational fiance as well as selected knowledge centric services with the initial...

**Job Title: Functional Lead - Solution Delivery (Level D5)** We're seeking qualified individuals to join our ISA IT Department in the role of Functional Lead for Solution Delivery. Reporting directly to the Solution Delivery & PMO Manager, you will play a key role in leading a team of Functional Solution Owners responsible for designing and delivering...

**We Want You**: Ready to elevate your IT support career? BET Software Durban is seeking five skilled **Intermediate Application Support Analysts** to join our fast-paced team. **You Bring**: - Matric - Relevant qualification in IT: Computer Engineering or Software Programming (Degree or Diploma). - Experience in an Application Support environment. -...

As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues.Capturing and maintaining all customer...

As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time. Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues. Capturing and maintaining all customer...