Debtors and Creditors Clerk- Pretoria
1 day ago
Our client a well known Law firm in Pretoria is searching for someone to join their team.
**QUALIFICATIONS**:
- Matric**, tertiary secretarial courses would be advantageous**
**EXPERIENCE**:
- 5 -8 Cost Recovery experience (a must)
**RESPONSIBILITIES**:
- Debt Collection
- Payment of Creditors
- Handle independent correspondence with sheriffs, tracers, etc.
- Deal with urgent matters promptly, and efficiently and ensure that all urgent tasks are completed timeously
- Liaise with correspondent clients and attorneys
- Open client accounts
- Respond to incoming client correspondence and from diary follow up
- Update and maintain records
- Building and Maintaining relationships with clients
- Utilise effective debt collection techniques to negotiate payment plans and
- Maintain accurate and detailed records of all interactions and transactions.
- Conduct research on relevant legislation
- Collaborate with team members to achieve monthly targets and ensure efficient debt recovery operations
- Provide regular reports on debt recovery progress and contribute to continuous improvement initiatives
- Practice management_
- Typing of memorandums and file notes
- Placing orders for office stationery, ensure correct order is delivered
- Assist Director on an adhoc basis with personal matters
- Reply to general correspondence received from clients, telephonically & by mail
- Lodging claim
- Financial management_
- Statements of account
- Managing of debtors in order to ensure efficient debtors control
- Debtors follow up and reporting
- VAT invoices
- Managing payment to service providers
- General Administration_
- Keeping of records
- Initiative to ensure regular follow ups without being reminded
- General admin such as filing, faxing, photocopies, binding and maintenance of file content
- Diarising and drawing files
- Closing of finalised files
**SPECIFIC SKILLS**:
- Accuracy
- Problem solving for purposes of client enquiries
- Organisational skills in terms of deadlines and urgency
- Knowledge of legal terminology and procedures
- Appropriate support to Directors & Associates
**PERSONAL ATTRIBUTES**:
- Hard working, with the ability to work under the stress that comes with a high paced litigation practice
- Punctual
- High emotional intelligence, resilient
- Integrity and honesty
- Loyal and committed
- Must be able to deal with conflict
**Industrial Knowledge**:
- Ability to run debt collection independently
- Knowledge of Practice directives
- Understanding of debt collection practices
- Supporting legal research and communicating with vendors, experts,
- Lawyers, opposing counsel and other staff
- Previous experience working as a Debt Collection Call Centre Agent in the government portfolio.
- Proven track record of successfully recovering outstanding debts.
**COMPUTER SKILLS**:
- MS Office, with specific reference to Word, Excel, Outlook and PowerPoint, AJS or similar
bookkeeping system
**NOTES**:
- **LEAVE**:15 days per annum
- **REPORTS TO**:Practice Directors / Senior Associate / Associates
- **LANGUAGES**:Excellent English (written and spoken) any other language will be advantageous
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