Service Advisor

2 days ago


Northern Suburbs, South Africa Dante Personnel Full time

Western Cape, Northern Suburbs
- Market Related - Market Related

SERVICE ADVISOR

NORTHERN SUBURBS

SALARY MARKET RELATED

**Minimum requirements**:
An associate's degree in mechanics or a related field

Experience in the transport refrigeration

A strong understanding of transport refrigeration technology and the industry

Liaison between customers and service team

Ensuring that customer is attended to from entering the branch up until job completion and customer satisfaction

Taking customer calls, booking of workshop service and repairs, processing quote requests and following up thereof

Answering questions about service outcomes and scheduling and booking appointments

Upselling on all services and repairs

Invoicing and processing of all related admin and ensuring that no job is open on the system for 48 hours after completion

Managing and overseeing the branch workflow and schedule

Liaising with service technicians about parts ordering and ensuring parts are available when needed by working with parts administrator

**Consultant**:
**Gameedah Stemmet**
**- Dante Personnel**
**Cape Town**
***

***
- For more information please contact:

- Gameedah Stemmet


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