Service Advisor
2 days ago
Western Cape, Northern Suburbs
- Market Related - Market Related
SERVICE ADVISOR
NORTHERN SUBURBS
SALARY MARKET RELATED
**Minimum requirements**:
An associate's degree in mechanics or a related field
Experience in the transport refrigeration
A strong understanding of transport refrigeration technology and the industry
Liaison between customers and service team
Ensuring that customer is attended to from entering the branch up until job completion and customer satisfaction
Taking customer calls, booking of workshop service and repairs, processing quote requests and following up thereof
Answering questions about service outcomes and scheduling and booking appointments
Upselling on all services and repairs
Invoicing and processing of all related admin and ensuring that no job is open on the system for 48 hours after completion
Managing and overseeing the branch workflow and schedule
Liaising with service technicians about parts ordering and ensuring parts are available when needed by working with parts administrator
**Consultant**:
**Gameedah Stemmet**
**- Dante Personnel**
**Cape Town**
***
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- For more information please contact:
- Gameedah Stemmet
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