Store Manager

RPO Recruitment is looking for a dedicated Store Manager to join our client in the retail industry. The position is in Gauteng and includes a great benefits package.

**Responsibilities**:

- Deliver fantastic customer service
- Effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures.
- Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
- Interact with sales merchandisers, representatives and regional managers to evaluate sales strategy and results.
- Attend to unique and individual shopping needs of each customer and always put the Customer first.
- Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
- Authorise all work schedules (including but not limited to work, break and leave).
- Ensure continuous training and development of all staff, and consistently carrying out training.
- Scheduling and assigning employees and following up on work results
- Handle customer complaints in a calm and professional manner
- Managing and controlling all daily store operations to maximize sales turnover whilst keeping stores expenses within allocated budgets and stock management.
- Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover.
- Minimise all controllable expenses and costs.
- Protect company assets and minimise all shrinkage, damages and theft.
- Executing of physical plans/ actions to achieve desired sales results and sales turnover, including motivating staff to do so.
- Retain records of all stock and financial transactions.
- Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups.
- Implement, monitor and enforce all SOP’s.
- Maintaining company merchandise and housekeeping standards.
- Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning and logistics)
- Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ).
- Identify marketing opportunities and communicate to all relevant parties
- Ensure promotions are executed timeously and execution is planned in advance.

**Requirements**:

- Matric Certificate
- Must have own or reliable transport to be able to work shifts
- Minimum of 3 years’ experience within a Retail Environment, including 2 years’ of Management experience
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**Benefits**:

- Salary negotiable
- Provident Fund
- Discretionary Bonus
- Incentive Bonus
- Shrinkage Bonus
- Sales Bonus
- Our client is offering a highly competitive salary for this role based on experience.
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.