IT Technician
3 weeks ago
Job Description:
Key responsibilities:
Serve as help desk through a series of actions, either face to face or over the telephone, to help resolve issues.
Provide remote support using Remote software like Teamviewer and Anydesk.
Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software.
Provide support to Our in house (POS) Point of Sale System
Respond within agreed time limits to call outs at the stores.
Testing and evaluating new technology.
Network troubleshooting and maintenance
Configuring and troubleshooting network printers
Basic server administration and support
Ability to configure and troubleshoot Routers.
Knowledge of CCTV, NVR and cameras (Advantage)
Knowledge VOIP and IP phones (Advantage)
Clone PC’s using Clonezilla.
Ticket logging, Assigning, and Resolving.
Escalate any unresolved issues to the IT manager.
Assist with all adhoc duties required in the department
Skills & Requirements:
Bachelor's degree in Computer Science or related field (A+, N+, MCSE)
2+ years of experience in computer networks and systems maintenance
Retail and Point of sale system knowledge advantageous.
Excellent written and verbal communication skills
Good interpersonal skills
Attention to detail.
Good problem-solving skills
Bachelor's degree in Computer Science or related field (A+, N+, MCSE)
2+ years of experience in computer networks and systems maintenance
Retail and Point of sale system knowledge advantageous.
Excellent written and verbal communication skills
Good interpersonal skills
Attention to detail.
Good problem-solving skills
Employment Details
Employment Type:
Permanent Employment
Industry:
Wholesale and Retail
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Johannesburg
Salary bracket:
R 10000 - 12000
Drivers License:
CODE B (Car)
Own car needed:
**Salary**: R10,000.00 - R12,000.00 per month
Ability to Commute:
- Johannesburg, Gauteng (required)
Ability to Relocate:
- Johannesburg, Gauteng: Relocate before starting work (required)
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