Pharmacy Practice Manager

1 week ago

KwaZuluNatal, South Africa Clicks Group Limited Full time

**Listing reference**: 019467

**Listing status**: Online

**Position summary**

**Industry**:Wholesale & Retail Trade

**Job category**:Pharmaceutic

**Location**:Kwazulu Natal

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**About our company**
- Clicks Group

**Introduction**
- We are looking to appoint a Pharmacy Practice Manager to support the Inland South team. This role will report to the GPP General Manager.

**Job description**

**Job Purpose**:

- To successfully implement the healthcare strategy that delivers pharmacy profitability and ensures ethical and legal compliance to healthcare laws and regulations, with a clear focus on developing a pipeline of pharmacists to deliver a sustainable future and competitive advantage for the brand.

**Job Objectives**:

- To implement and drive divisional pharmacy objectives contributing to an improved financial outcome (sales and margin) and greater customer affiliation to the brand.
- To implement divisional business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis.
- To assume accountability with operations for the implementation of the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda.
- To support and deliver the division's retention strategy so as to improve the retention of pharmacy staff and ensure continuous and sustained business performance.
- To maintain external relationships with pharmacy schools to support the pharmacist pipeline in line with the company's healthcare strategy.
- To ensure ethical and legal compliance with good pharmacy practice and the SAPC, and all other governing bodies (MCC, DOH and CMS) with specific focus on pharmaceutical incidents. This includes the implementation of new legislation as set out by the South African Pharmacy Council from time to time.
- To ensure customer service excellence by actively resolving and driving the reduction in pharmacy related customer complaints.
- To be the customer's first choice health and beauty retailer by living and driving the company

**Minimum requirements**

**Job Knowledge**:

- Essential: Good Pharmacy Practice as per SAPC
- Essential: Understanding of the health and pharmaceutical industry laws, regulatory environment and ethics
- Essential: Pharmacy management
- Essential: Retail management principles and practices
- Desirable: Relevant company policy and procedures

**Job Related Skills**:

- Computer literacy
- Planning and organising skills
- Good time management
- Good people management and interpersonal skills
- Reporting and presenting skills
- Analytical and problem-solving skills
- Negotiating skills
- Networking and influencing
- Strong client orientation

**Job Experience**:

- Essential: 5 years pharmacy retail management experience
- Essential: Financial management
- Essential: Experience managing and working across multiple sites
- Essential: Experience of coaching and developing people

**Essential Competencies**:

- Relating and networking
- Persuading and influencing
- Delivering results and meeting customer expectations
- Adhering to Principles and Values
- Deciding and Initiating Action
- Analysing

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