Retail Assistant Manager

2 weeks ago

Mpumalanga, South Africa Job Crystal Full time

Retail Assistant Manager

Mpumalanga Market Related
- Sector: Retail Trade
- Posted: Monday, 5 June 2023Job Details

**SPECIFICATION**

Retail assistant managers assist the store manager with all daily retail store functions, supervise staff members, and perform all in-store jobs. These professionals are hired by retail businesses to work full
- and part-time hours during all shifts, including weekends, evenings, and holidays. Retail assistant managers report to, and work directly under, the store manager as a member of a team-oriented environment. Retail assistant managers perform all their work tasks within the store itself and do not need to travel to perform normal job duties.

**Responsibilities**
- Assist the Store Manager - Retail assistant managers assist the store manager, performing all job tasks as assigned.
- Open and Close Store - Retail assistant managers complete store opening and closing procedures multiple times per week.
- Maintain Store Appearance - At all times, the retail assistant manager keeps the store organized, clean, and attractive to customers.
- Manage Staff - Retail assistant managers oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
- Manage Store Inventory - Retail assistant managers maintain knowledge of all products available in the store and know the store layout. They manage inventory by ordering new supplies as needed and maintaining order in the stock room. Once shipments come in, retail assistant managers place merchandise on the sales floor, add price tags, and scan items into the digital inventory system. They also stage store sales displays.
- Tend to Customers - Retail assistant managers greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, retail assistant managers operate the register to complete sales and collect payments.

**Experience & Qualifications**
- Customer service - strong customer service skills are highly desired by employers looking for retail assistant managers, as this is a customer-oriented job
- Leadership - retail assistant managers are team leaders and staff supervisors, which requires good leadership abilities
- Salesmanship - retail assistant managers use sales skills to sell items to customers
- Communication skills - good verbal communication skills are a must-have for retail assistant managers, who speak with staff members, customers, and store managers on a daily basis
- Computer skills - many retail stores use software programs to record inventory and track sales, which requires at least basic computer skills
- Attention to detail - good attention to detail is essential for retail assistant managers, who must maintain store appearance, place merchandise, and erect attractive marketing displays
- Mathematics - as retail assistant managers collect payments and operate cash registers, basic math skills are a necessity
- Physical fitness - retail assistant managers spend many of their working hours standing, walking, and lifting heavy merchandise in stock rooms, which requires physical strength and endurance

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