Quality Assurance Manager

12 hours ago

Johannesburg, South Africa F & G Sourcing Specialist Full time

F and G Sourcing Specialist is assisting a reputable Security Services client that is seeking a skilled **Quality Assurance Manager** to join their company that is based in Johannesburg.

The QA Manager will be responsible for executing the strategic direction during the development, deployment, maintenance, and monitoring of Quality Assurance; technologies, processes, policies, and program enhancements in accordance with best practice and international standards. The QA Manager will also have impeccable communication skills backed by strategic thinking and a strong sense of ownership to assure that quality is sustained from the beginning to end of any engagement assigned.

**Salary**: R65 000 - R77 000 per Month CTC
- Employer contributes 100% towards medical aid (CTC)
- Employer contributes 100% towards Provident Fund
- Performance bonus: not guaranteed - based on the performance of the organisation as well as the individual.
- Spouse Insurance

**Requirements**:

- Degree in Computer Science or equivalent
- Technical certification in testing accreditations (ISO)
- Project management certificationbs
- 5 years’ experience in a quality assurance management role
- 2 years’ experience delivering quality assurance automation programmes
- 2 years’ experience working in an agile run project environment
- Proven track record of successful error free deployments

**Responsibilities**:
**Technology Strategy & Innovation**
- Assist in defining and drives the execution of the Quality Assurance Strategy.
- Setup and define the Quality regulations for products, services, processes and people orientated solutions within the company.
- Application of creative and analytical methods to design and enforce quality controls in order to maintain both the company and internationally aligned standards.
- Enablement of cross-functional Quality Assurance teams across various SBV departments by the use of “crowd sourcing”
- Driving a culture of zero-defect targets in the company Eco-system
- Commercial mindset, using finance management skills to drive the onboarding of new services and areas into the quality assurance team.

**Analysis & Planning**
- Conduct quarterly reviews of the test cases to assure relevance to process and industry standard
- Continuously communicate with stakeholders to review the post deployment results of tests conducted
- Review results and tweak test cases to better align
- Automate mundane activities
- Use of excellent reporting and verbal skills to regularly engage and cultivate relationships with all stakeholders
- Managing and controlling budgets for the Quality Department.
- Drive a collaborative approach with vendors and resolver groups to assure timeous feedback and delivery against promised outputs and SLA’s

**Design**
- Set the quality standards, control frameworks and scope of the test
- Define the technical test cases & output tolerances required to achieve the desired outcomes
- Identifies and sets appropriate quality standards and parameters for products.
- Ability to define the reporting content for the correct audience combined with the ability to scale the presentation of these reports to the appropriate audience

**Implementation & Execution**
- Functional (Black Box) testing: Deliver 100% front end Test scenario coverage and defect evaluation of solution/product within a defined timeframe.
- Non-Functional (White Box) testing: Using knowledge of the inner workings of the solution to expand on test cases and test for known outcomes
- Deliver Security, availability, and performance testing management in accordance to the standards defined.
- Policy and Standards review (Technology Policies): All Technology policies to be reviewed and annual reviews done.
- Testing Automation: Deliver against plan for automated testing, regression testing and load testing where applicable.
- Communicates quality standards and parameters to QA team, product development team, and other business partners

**Risk & Quality Management**
- Preparation and execution of audits (Internal and external).
- Updating, implementing, and improving Standard Operating Procedures relating to all quality assurance processes and reviewing company policies and procedures for compliance.
- Perform annual Quality Management Reviews.
- Carry out quality risk assessments and assist with compiling a risk management plan within the Quality team
- Security Testing: Work with the Head of Information Security Officer (ISO) to establish a program that is including but not limited to Penetration Testing, Static Code reviews and Policy adherence controls

**People Management**
- Establish, embed, and maintain Quality Assurance standards, including continuous improvement of working processes, effective use of organization-wide approaches to goal setting, personal development planning, and motivation for a high performing team
- Manage team attendance, shift rotations, time planning & overtime through clear forecasting schedule

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