Medical Aid and Gap Cover Administrator

2 weeks ago


Durban, South Africa Sandi Crowther Recruitment Full time

KwaZulu Natal, Durban
- R 20 000

**Morningside. **Established concern providing financial planning seeks competent Medical Aid and Gap Cover Administrator with exceptional administrative ability, RE1, and at least 3 experience in dealing with Medical Aid and employee benefits.

**Responsibilities**:

- Maintain expert product knowledge through continued education and training with providers and broker consultants
- Prepare all scheme and private member information reports and marketing material through provider support for annual reviews
- Prepare new group scheme and private member quotations / comparisons
- Ensure all marketing and product material is digitally updated and timeously communicated with members
- Handling of all member queries via the necessary call centres and digital channels
- Manage the claim process and any claim escalations in their entirety
- Obtain member certificates, update landing page for manual filing and ensure electronic database on shared drive is fully up to date
- Balance monthly commission tracker with the assistance of pulled member information from broker tools

**Requirements**:

- At least 3 years’ experience in dealing with Medical Aid and Employee Benefits
- RE1
- Fully proficient in MS Office and XPlan (or similar)
- Be able to work in a very demanding environment
- Own transport essential

For more information please contact:

- Tess Robertson



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