Support and Backup Administrator
2 weeks ago
**Gauteng**, Pretoria**
**R 450000 - R 650000 Monthly Cost To Company (Medical, Provident and 13th cheque, Market related, Negotiable)**
Love to support users? Have skills in backup admin for both on
premise and cloud backups, troubleshooting unsuccessful backups? I have the role just for you
**Required Minimum Education/training**:
- Matric/Senior Certificate
- Diploma in IT
- Backup Certification
**Minimum requirements**:
- 1 year experience as ICT support
- 3 years backup experience on premise
- 2 years’ experience in cloud backups.
Key performance areas:
- To respond to user initiated enquiries ensuring a timely resolution/fulfilment to user
requests, incidents, questions and complaints in relation to backup and support.
- To make input into operating policies, procedures and guidelines;
- To report on performance and to identify and escalate performance constraints;
- Manage on premise and cloud backup environment.
- Ensure backups and restores are done as per schedules
- Ensure all exceptions are managed and reported on a daily basis.
- Trouble shoot all exceptions within the backup environment.
- Ensure offsite backup management as per best practice
- For more information please contact:
**Jacki Butler
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