Switchboard Operator

At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often

We at RCL FOODS are in search for a **Switchboard Operator** to join our Grocery Division. The role will be based in **Randfontein** and report to the SHE Manager. RCL FOODS is looking for an incumbent to provide a professional frontline service to the Company by receiving guests, answering telephone calls in a professional manner and efficiently managing the switchboard.

**Duties & Responsibilities**:
Receive all visitors.
Induction and issuing of induction cards.
Manage incoming calls by transferring calls to relevant individuals.
Provide necessary information regarding the Company to the general public, clients and customers.
Report faulty lines.
Provide administrative support eg ensure that customers invoices, statements and credit notes are delivered to the Post Office.
Receive and redirect visitors accordingly.
Distribute post, documents and schedules to relevant departmental post boxes.
Maintain the order and cleanliness of the reception area and ensure aesthetic appeal.
Ensure that the front desk is neat and presentable at all times (all documents are filed away).
Adhoc duties delegated by Management.

**Minimum Requirements**:
Grade 12
Relevant Customer Service qualification
12 months work experience
Working knowledge on MS Office