Dental Receptionist

7 days ago

Johannesburg, South Africa Designer Smiles Inc Full time

**Education and Experience**:

- High school diploma or equivalent required.
- Additional education or certification in medical/dental office administration or related field is preferred.
- 1-2 years of experience working in a dental or medical office setting is preferred.
- **Technical Skills**:

- Proficiency in using office equipment such as computers, printers, and multi-line phone systems.
- Strong computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Experience with dental practice management software for scheduling, billing, and record-keeping.
- **Administrative Skills**:

- Strong organizational skills with attention to detail.
- Ability to manage patient records, appointments, and billing processes accurately and efficiently.
- **Communication Skills**:

- Excellent verbal and written communication skills.
- Ability to communicate effectively with patients, colleagues, and insurance providers.
- **Interpersonal Skills**:

- Friendly and professional demeanor with a customer service orientation.
- Empathy and patience in dealing with patients' concerns and inquiries.
- **Problem-Solving Abilities**:

- Resourcefulness in finding solutions to patient issues and administrative challenges.
- Ability to handle unexpected situations with calmness and efficiency.
- **Adaptability**:

- Flexibility to adapt to changes in schedules, procedures, and technology.
- Willingness to assist with various tasks as needed in a dynamic work environment.
- **Professionalism**:

- Dependability and punctuality in attendance and performance.
- Adherence to ethical standards and patient confidentiality requirements.
- **Certifications**:

- Certification in dental office administration or related field is a plus but not always required.
- CPR certification can be advantageous in some cases

Pay: R12 000,00 - R15 000,00 per month

**Education**:

- High School (matric) (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

**Language**:

- english (required)

**Location**:

- Johannesburg, Gauteng (preferred)

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