Ivr Technician

Conduct Pre-Inspections, evaluation & intake inspections on buyback, trade-back & trade-in vehicles.
- Assist the Independent Inspection Organisation with intake inspections.
- Determine fair wear & tear on returning vehicles.
- Consider Vehicle Conditions as per the Buyback Agreement & Buyback Condition Guide.
- Ensure the Top Used Trade-in vehicle Conditions are met as per agreement.
- Conduct planned vehicle audits on buybacks vehicles to ensure that they are in a buyback condition.
- Report any discrepancies on trade-in's, buybacks to the Asset Manager immediately.
- Communicate defects of all Pre-inspection & Intake.
- Inspections to the respective Service Advisor.
- Assist in other areas when the volume of inspections exceed the capacity in that area.

**Qualifications**:

- N3 with a trade test certificate as an Auto Electrician/Diesel Mechanic.
- Grade: 12 Matric Certificate.

**Skills**:

- Good communication (oral and written) & interpersonal relations skills.
- Work well under pressure and maintain good customer relations.
- Pro-active, highly motivated and pay attention to detail.
- Customer focused with a results driven approach.
- Work independently though being a team player.
- EC or EC1 drivers licence.

**Experience**:

- MAN and / or VW heavy commercial vehicles - 5 years.
- Trade Certificate experience in the heavy commercial vehicle industry - 5 years.

**Closing Date: 04/09/2024