Franchise Manager

2 weeks ago


Durban, South Africa RESTAUR Full time

My Client, an interational Quick Service Restaurant group, is currently seeking a young and dynamic **FRANCHISE MANAGER to join the KZN region.**

You will be accountable and responsable for a group of franchise stores within the KZN region, reporting to the Senior Franchise Manager.

**KEY PERFORMANCE AREAS**
- Manage and report on business drivers: operations, finance, marketing and people within the region
- Audit, evaluate and measure store performance to provide actionable feedback to the Senior Operations Manager and the Management team at the stores
- Coach, train and develop store teams within the region
- Ensure Brand standards are implemented, executed and maintained within the stores
- Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and socio-economic factors so that appropriate changes/action can be taken where applicable within the region
- Ensure that the region, areas and stores are informed on appropriate product/menu mix based on its specific customer profiles and customer trends.
- Analyses the business and provides suggestions for improvements to ensure profitability and an increase in customer count
- Collaborate with the Project team in recommending new store locations in order to ensure a footprint expansion.
- Ensure that stores comply with the Brand's Local Store Marketing Initiatives
- Assistance with new store openings within the region

**REQUIREMENTS**
- National Senior Certificate
- Business Development Diploma (preferred)
- Advanced Excel Skills
- Proficient in point of sale back office reporting tools (GAAP/MICROS)
- Demonstrated knowledge of South African labour laws
- Demonstrated knowledge of Occupational Health and Safety laws
- Valid Driver's licence and own reliable vehicle is an inheritent requirement for this role

**EXPERIENCE**
- **Minimum of three years' experience in a multi unit operational role as a franchise area/regional manager with a QSR Brand overseeing more than stores within a geographical region.**:

- 5 years experience as a Senior Fast Food Manager
- 5 years experience in food cost control, management of controlable and non-controlable expenses
- Demonstrated ability to build and maintain professional relationships with Franchisees and Service providers
- Demonstrated ability to train, coach and develop store teams to meet Brand standards and talent pipeline
- Experience in new store development and build
- The FM must be willing to travel long distances to visit stores within this vast region.

**RENUMERATION AND BENEFITS**

This is a permanent role, with an initial three month probation period served

Salary R30 000.00 (neg)

Benefits (excluded from Cost to Company)

Medical Aid - Company contribution 40%, Employee contribution 60%

Petrol Card for business use

**Business tools**

Laptop

Reimbursement for mobile phone airtime and data usage

**Availability**

Only South African Citizens will be considered for this role

Starting date: Feb/March 2023

Please reply with a comprehensive CV, including contactable references

**Job Types**: Full-time, Permanent

**Salary**: R30,000.00 - R35,000.00 per month

Application Question(s):

- How many years' multi unit management experience do you have?

**Language**:

- English (required)

License/Certification:

- Code 08 (required)

Willingness to travel:

- 75% (required)

Expected Start Date: 2023/03/01



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