Sales Consultant: Putco

2 weeks ago


Pretoria, South Africa Blue Label Telecoms Full time

**About Company**

Blue Label Telecoms are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services at people who do not have easy access to bank accounts, and we allow them the convenience of being able to transact where and when they want to. Our good reputation is our license to operate.

**Job Purpose**

**Responsibilities**

**Core Functions**
- Handle cash transactions with customers
- Scan goods and collect payments
- Issue receipts, refunds, changes or tickets
- Redeem stamps and coupons
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishments
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction

**Customer Service**
- Carry out standard customer service activities and handle simple customer enquiries

**Sales**
- Carry out simple sales support tasks and provide help to others

**Non core functions**
- General Administration

**Health, Safety and Environment**
- Follow basic mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of oneself and others.

**Behavioral Competencies**
- Customer Focus
- Communicates Effectively
- Ensures Accountability
- Interpersonal Savvy

**Skills**
- Verbal Communication
- Customer Service Delivery
- Customer-Focused Approach
- Planning and Organizing
- Builds Customer Loyalty
- Builds Rapport

**Education**
- Matric
- Certificate in Sales/ Diploma or Degree in Marketing and advantage

**Experience**
- Proven working experience as a retail cashier or sales


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