Facilities Coordinator

**Position overview**:
A leading company in the property management industry is seeking a skilled Facilities Coordinator to support the Village Manager at a vibrant Retirement Village located in the Northern Suburbs of Cape Town.

The Retirement Village operates as a Sectional Title Scheme, and prior experience and knowledge in this field would be highly beneficial. The primary responsibilities will involve the administration and coordination of facilities processes within the Retirement Village.

**Qualifications and permits**:

- Sectional Title certificate from Paddocks would be advantageous
- Professional Driving Permit (PDP) would be beneficial but not mandatory

**Desired qualities**:

- A genuine passion for older adults
- Empathy
- Patience
- Professionalism
- Supportive

**Desired skills**:

- Computer literate (Google workspace, Excel, Word)
- Excellent verbal and written communication skills (fully bilingual in English & Afrikaans)
- Excellent organizational & time management skills
- Excellent administration skills
- Customer service orientated
- Problem solving
- Attention to detail
- Soft skills are essential

**Key duties and responsibilities**:

- Screening of service providers/contractors entering the Retirement Village
- Accompanying service providers/contractors on site in a supervisory role, as and when required
- Understanding and interpreting requests and instructions from owners/trustees and processing such requests
- Following maintenance processes and procedures
- Facilitating common property maintenance jobs
- Arranging for such repairs to, and maintenance of, the Common Property, equipment or infrastructure, including all common garden areas, refuse removal, Care Centre, Club House, and exterior of the buildings
- Negotiating with professional firms/consultants/contractors and others, for the compiling of specifications of work to be done, when so instructed by the Body Corporate
- Ensuring the optimization of the irrigation of the common gardens to minimize water use while ensuring that the gardens are well cared for and present well
- Assisting with maintaining generators and diesel levels
- Basic understanding of utility management
- Arranging annual Health & Safety inspections and managing actions, post inspections
- Complying with the comprehensive fire and evacuation/emergency preparedness plan for the Scheme
- Ensuring that estate vehicle(s) are maintained and managing driver(s)
- Ensuring that fire equipment is maintained and serviced
- Knowledge of insurance fundamentals
- Facilitating insurance claims and broker liaisons
- Understanding payment processes (quotations and invoices)
- Assisting with overseeing all the security-related services rendered to the Scheme
- Experience in dealing with owners and tenants and reporting to a board of trustees

**Additional notes**:

- Minimum 3 years' related experience_
- Ability to work flexible hours, including evenings and some weekends, if necessary_
- Salary dependent on experience_