Debtors Clerk

**Background to the Company**

Willowton Group has been in operation since 1970 and has grown to become one of Africa’s leading edible oil processors, as well as one of the leading competitors in the South African FMCG market.

The group operates across South Africa with manufacturing facilities in Pietermaritzburg, Johannesburg, and Cape Town. Willowton Group has recently completed expanding its manufacturing operations into Zambia and Zimbabwe, with aspirations to further extend its reach to customers throughout Africa.

A wide range of products encompasses edible oils, rice, margarines and spreads, beauty, toilet and laundry soaps, candles, baking and industrial fats. Well-known brands include, amongst others, Sunfoil, Sunshine D, D’lite, Crown, WoodenSpoon, and Allsome rice.

Key to the group’s success are the sound foundations of service excellence, continued investment in technology and human resources and the hands-on involvement of the directors in the day-to-day running of the business.

By combining flexibility and vision with a sound business approach, the company is set to strengthen its position in the FMCG market even further, now and into the future.

**Responsibilities**
- Managing accounts receivable by accurately recording transactions and maintaining up-to-date records.
- Conducting reconciliations between accounts receivable records and financial statements to ensure accuracy.
- Preparing claims to be credited accurately and efficiently.
- Calculating and preparing discounts, rebates, and other adjustments as necessary.
- Proactively following up on overdue claims and outstanding funds, utilizing effective communication methods to facilitate collections.
- Responding promptly to requests for invoices, proof of delivery (PODs), and claims from clients.
- Processing statements and forwarding them to customers on a regular basis to keep them informed of their account status.
- Ensuring that accounts are up to date and all outstanding balances are cleared before releasing any new orders.
- Conducting debt collection activities, including sending reminders, making phone calls, and negotiating payment plans with delinquent clients.
- Collaborating with other departments, such as sales and customer service, to resolve any issues related to accounts receivable.

**Qualifications**
- Bachelor’s degree in accounting, Finance, or related field preferred.
- 5 years’ experience working in accounts receivable, debt collection, or a similar role.
- Strong understanding of accounting principles and practices.
- Proficiency in using accounting software and Microsoft Office Suite, particularly Excel.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively within a team environment.
- Strong attention to detail and accuracy.
- Ability to prioritize tasks and manage time effectively to meet deadlines.
- Knowledge of relevant laws and regulations governing debt collection practices is a plus.
- Market related salary