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IT Communications Specialist

3 months ago

Stellenbosch, South Africa Stellenbosch University Full time

Duties/Pligte
- Developing, establishing and managing a comprehensive annual IT communication plan per the IT divisional strategy/plan for both internal and external communication;
- Redesigning and maintaining the IT website to ensure up to date information at all times;
- Producing an annual communication strategy and being responsible for implementing the approved IT communication strategy for the year across all areas of IT;
- Innovatively writing, editing and proofreading printed materials such as documents, letters, yearbooks, etc.;
- Redesigning and standardisation of forms with regards to communications of the IT Division;
- Rewriting policies according to new proposed guidelines for the IT Division;;
- Responsible for storing all process / policy / guideline documents of the various areas within IT on a central repository; Translating letters, documents, policies and yearbooks;
- Central point for collecting and distributing all internal and external communication for the Office of the Chief Director: IT;
- Investigating and establishing innovative best practices in communication for the Chief Director: IT;
- Managing all IT communications on various platforms (e.g., WhatsApp and social media such asTwitter);
- Assisting with the development of cost effective and innovative materials to support the work of the Chief Director: IT, such as training materials and information booklets for the IT Division;
- Liaising with graphic design service providers to package content;
- Providing editing, managing translation services and proofreading (in English and Afrikaans) support for various types of editorial material generated within IT Division.

Job Requirements/Pos Vereistes
- Bachelour's degree in language or communication, marketing, or an equivalent qualification;
- Two years' experience as a communications specialist or in a similar role;
- Knowledge of digital, printed and other communication channels, principles and practices, including social media;
- Excellent computer skills in MS Office and software to create graphics;
- Excellent verbal and outstanding written communication skills;
- The ability to think creatively and innovatively;
- Sound interpersonal skills and the ability to communicate on all internal and external levels on behalf of the Office of the Chief Director: IT;
- The ability to work effectively under pressure in a complex environment;
- The ability to provide excellent client service to internal and external customers;
- The ability to think strategically;
- The ability to function effectively in a multilingual and multicultural environment;
- The ability to meticulously execute functions and attention to detail;
- The ability to work independently as well as in a senior team, and to use own initiative;
- The ability to function well under pressure and to meet deadlines;
- The ability to appreciate and interpret divergent views amid conflict and crisis.

Recommendation/Aanbeveling None