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Lead Software Asset Management

1 month ago

Randburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

Develop, implement and lead an integrated asset management capability (people, processes and systems) that enables the organisation to optimise the provisioning, cost, quality and value of physical and virtual infrastructure and supports the delivery of scalable, resilient, efficient and effective technology products and services.
Key accountabilities
Accountability: Asset Management Direction Setting and Transformation
- Work collaboratively across the business and leverage own expertise in Technology and IT Asset Management (trends, tools and practices) as well as provide insight and understanding of the commercial business requirements to define the future state vision for Asset Management
- Define, Identify / collate, manage and hold one stop shop accountability for the full asset management function to enable commercial decision making
- This includes having a thorough understanding and grasp of the end to end asset base asset base performance including but not limited to e.g:

- Asset types including key lifecycle data such as cost, quantities, role, environment, and lifecycle status
- Asset Events and critical data e.g. upgrades, change plans, issue resolution, SLA’s / OLA’s, asset performance etc.
- Positively contribute to the development of the Group Infrastructure Operations Strategy Operational plans and target setting process
- Take accountability for fully understanding the technology roadmaps and plans across the business and translating these into implications for Asset Management and ensuring integration (e.g. emerging technologies, new equipment requirements, decommissioning, virtual asset management etc.)
- Leveraging the robust Asset Management framework with an understanding of the technology strategies across the business and lead the development of a transformational asset management strategy
- Refine, solidify and cascade the asset management vision and strategy across the business and technology teams and ensure alignment to business and customer objectives (short, medium and long term)
- Translate the outcomes of various relationship management and iterative business planning processes (with team and technology / business) into a defined operational plan for the function
- Facilitate the strategy and budgeting alignment and approval processes for the function
- Strengthen and evolve the partnership with the Technology and Business Leadership teams for maximum business impact and consistently communicate and manage business expectations to plan
- By doing this, create the conducive environment necessary to drive and implement an evolving asset management vision across the business
- Define and implement an asset management framework and associated capabilities to enable the defined strategy and operational plans. End state to include: e.g. technology and technology enablement, process improvement and automation, physical and virtual asset management / hybrid operations, role players and their defined responsibilities (e.g. outsourcing / vs. insourcing), performance measures, SLA’s, OLA’s etc.
- Leveraging the asset management data sets, take ownership for deeply understanding impact on the overall cost of tech and continuously improve this aligned to benchmark
- Develop, implement and continuously improve a leading practice asset management cost model for the organisation that compares favourably to industry benchmarks
- Take full accountability for achieving operational efficiency and effectiveness targets and objectives
- Analyse operational cost data, identify cost-saving efficiencies and influence the business to adopt these efficiencies across multiple service teams - taking care to balance decision making for optimal efficiency and effectiveness
- Assess the existing asset management capabilities and cost model against the required and develop and implement plans to solve for these (sustainably)
- Drive the alignment of internal and external teams, ways of working, etc for the successful delivery of asset management across the enterprise
- Craft a well-defined capability development and change plan for asset management and lead its successful execution
- Stay ahead of the curve on leading practice and identify opportunities for improvement
- Strategically and Operationally monitor the performance of asset management across the organization
- Leverage monitoring and performance data to ensure uninterrupted business operations, proactive issue identification and resolution; efficiency and effectiveness improvement across the value chain

Accountability: Process Engineering and Asset Management Optimisation
- Clearly art