Learning & Development Coordinator (Merch

2 weeks ago


Durban, South Africa Mr Price Group Full time

**L&D Coordinator (Merch Programmes) - Fixed Term Contract/6 months**

**purpose**

This customer facing individual will be required to coordinate, record and report on the logistics activities required to deliver learning solutions for the mrp academy and business. Excellent attention to detail and organizational abilities are required to deliver optimal use of our Learning Management System. Ability to work proficiently on Excel and must have a keen interest in reporting and a certain element of finance.

**key responsibilities**
- Coordinate various logistics aspects (research, schedule, plan, capture and report) of L & D learning solutions delivery to ensure sessions are successfully implemented. This may include:

- Scheduling learning solutions or executing learning solution schedules as received from Program Managers. (Booking of internal/external training venues, facilitators, resources)
- Where appropriate, researching potential training solutions.
- Communication with stakeholders (delegates, people managers, facilitators, L&D team, external facilitators, external venues, etcetera.). Ensuring
- Learning Experience Coordinator is aware to ensure printing, catering etcetera is planned and executed.
- Monitor occupancy rate (attendance and non-attendance) and give feedback to relevant parties.

Administration and Reporting:

- Accurately capture and file attendance registers, delegate and facilitator feedback forms etcetera. Capture vendor invoices as pertinent. Ensure highest standards of data integrity.
- Compile, analyze and interpret custom and recurring reports for business (for example BEE, EE, ATR)
- Support Skills Development Facilitator by capturing SETA Learnership information.
- Assist in providing support evidence / administration for ATR / BEE audits on behalf of the business.
- Learning Management System:

- Trouble shoot and test functionality and processes in the LMS.
- Accurately load new and updated learning material (Classroom training, online programmes, articles, videos, curricula, pre
- and post - assessments etc.) onto the Learning Management System ensuring most recent version is delivered.
- Support the L&D team and business by configuring and maintaining systems functionality.
- Liaise with IT support and LMS vendor agent to resolve bugs or new system configuration based on business need.
- Coordinate any existing ad hoc business LMS requirements and demonstrate functionality where appropriate.
- Support users where necessary to navigate LMS based on the Learning and Development Programme Managers framework.
**requirements**
- Grade 12
- A completed related HR or Learning and Development qualification
- A minimum of 2 years of experience within a Learning / Training and Development administration / support role
- Proficient with the MS office suite including Excel, Outlook, Word

**CORE COMPETENCIES**:

- High levels of attention to detail
- Excellent customer service skills
- The ability to work on numerous activities simultaneously
- Deadline oriented
- Tech savvy
- Highly proactive and solution-oriented with the ability to exercise professional judgment
- Is agile and adapts to a dynamic business environment
- Is resilient and able to manage complexity
- Strong analysis skills

**about us**

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 8-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, Power Fashion and Yuppie Chef.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.



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