Installations Administrator

2 weeks ago

Pretoria, South Africa Fidelity Services Group Full time

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**Installations Administrator**

**Fidelity Cash Solutions - CashMaster, Waltloo**

**Reporting to: Logistics Manager, CashMaster**
The above position is vacant at CashMaster in Waltloo, reporting to the **Logistics Manager: Operations**

The purpose of the position is to arrange Site inspections prior to installation, arranging installations for direct clients as well as banking clients. Follow up on inspections, contractors and installations. Arranging of CIT last collections for installations to take place.

**Minimum Requirements**:

- Matric / Grade 12 / National Senior Certificate
- Ability to work under pressure and meet targets and deadlines
- Able to work effectively in a complicated environment with mínimal management guidance/supervision

**Key Performance Areas: (not totally inclusive)**
- Receive notifications from Key Accounts regarding installations (Direct and Bank).
- Arranging of Site Inspections.
- Logging of Tracker Tickets for installations.
- Requesting availability of devices with Dispatch Department
- Arranging of Installations
- Follow up on installations
- 7 Day follow up with client after installation
- Upkeep of Installation Master List
- Compiling of Report and filing of paperwork

**Core Competencies**
- Demonstrates integrity by modelling CashMaster’ s values and ethical standards
- Strong analytical skills
- Focuses on impact and result for the client and responds positively to feedback
- Leads teams effectively and shows conflict resolution skills
- Consistently approaches work with energy and a positive, constructive attitude
- Builds strong relationships with clients and external actors
- Remains calm, in control and good humored even under pressure
- Demonstrates openness to change and ability to manage complexities
- Ability to advocate and provide policy advice
- Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behavior and team spirit
- Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
- Excellent communication and negotiation skills to persuade and influence others
- Ability to multi-task and prioritize work schedules

**Skills**
- Analytical
- Communication
- Critical thinking
- Diplomacy
- Leadership and team building
- Change management
- Project management
- Persuasion and influencing
- Judgement and decision making
- Service orientation

**We reserve the right not to make an appointment to any advertised position.**

**Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

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