Finance Support Intern

2 weeks ago


Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.

**Key Responsibilities**:

- Accurately resolve problems using investigative and analytical skills
- Identify and replicate problems that require a software change by Development
- Work as part of the Support team
- Work with other departments to provide solutions to the customer
- Pro-actively taking ownership of a wide variety of calls and problems
- Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement
- Managing, prioritising and progressing their adopted calls, in particular
- Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
- Regularly updating customers regarding the status of their calls
- Effectively handling complaints and call escalation requests form customers
- Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests
- Continually and pro-actively acquiring and retaining knowledge of KCS products and systems
- Pro-actively using the appropriate tools to gain and share knowledge
- Working with members of the Support Team and other departments to ensure that customers receive a prompt efficient service
- Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues
- Taking the initiative and identifying ways in which the Support Service and/or Support Procedures can be improved and discussing these with the Application Support Manager
- Undertaking any other projects as required by the Support Manager

**Key Requirements**:
**Knowledge and Experience**:
**Essential**:

- Finance Analysts will have a good general knowledge of accounting principles to trial balance level
- Looking to gain work experience in the relevant field of their qualification
- Good written and verbal communication skills
- Tech savvy and computer proficient
- Attention to detail
- Customer and service focused
- Driven, proactive and motivated personality
- Flexible to changes in tasks and the support environment
- Good Problem-solving skills

**Desirable**:

- Finance Analyst should ideally have an Accounting or Business Studies qualification, for example Degree, BTEC, HND or AAT
- Understanding of standard business practises and Finance procedures as well as ERP systems
- Any understanding of software and/or software support environments would be an advantage.
- Basic grasp of business processes and operations

**Person Specification**:

- Be able to investigate unfamiliar problems and generate an effective solutions in a systematic and logical manner
- Have excellent customer care and strong interpersonal skills
- Project a professional image
- Be adaptable and work as an effective member of a team
- Be organised and manage own workload efficiently
- Maintain a professional standard of communication at all levels
- Work conscientiously and use initiative
- Be calm under pressure and manage stressful situations
- Adopt a positive, pro-active approach to work

**Special Conditions**:

- This role may require travel, therefore a valid driver’s licence is desirable
- Support Interns are required to work 3 standard shifts with an hour unpaid lunch break
- 07:00 - 16:00
- 08:00 - 17:00
- 09:00 - 18:00

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively. Kerridge is an award winning and market leading provider of IT solutions to rental companies worldwide.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._



  • Johannesburg, South Africa Alfa Laval Full time

    Job Description Vacancy for Finance & Support Intern Finance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park. About the Company: The position / About the Job: In this job the Unit Manager - Finance & Support Intern would be responsible for: Key Tasks and...


  • Johannesburg, Gauteng, South Africa Network Finance Full time

    These jobs were popular with other job seekers Reference: NFR003172-BM-1My client, one of the most diversified JSE listed organizations, is seeking a Group Senior Finance Manager: Internal Reporting to join their amazing team. Duties & Responsibilities The successful candidate will be responsible for the operational implementation of the group and function...


  • Johannesburg, South Africa Alfa Laval Full time

    Description Vacancy for Finance & Support Intern Finance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park. About the Company : Alfa Laval Africa has a strong ambition to become world-class in terms of service, quality and delivering superior customer...


  • Johannesburg, South Africa Alfa Laval Full time

    Description Vacancy for Finance & Support Intern Finance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park. About the Company : Alfa Laval Africa has a strong ambition to become world-class in terms of service, quality and delivering superior customer...


  • Johannesburg, Gauteng, South Africa Alfa Laval Full time

    Job DescriptionVacancy for Finance & Support InternFinance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park.About the Company:The position / About the Job:In this job the Unit Manager - Finance & Support Intern would be responsible for:Key Tasks and Responsibilities:...


  • Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office. **Key Responsibilities**: - Accurately resolve problems using investigative and analytical skills - Identify and replicate problems...


  • Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.Key Responsibilities: Accurately resolve problems using investigative and analytical skills Identify and replicate problems that...


  • Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.Key Responsibilities: Accurately resolve problems using investigative and analytical skills Identify and replicate problems that...


  • Johannesburg, South Africa Alfa Laval Full time

    Finance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park. Most tasks and responsibilities will require your dedicated contribution as part of a team, but individual initiative will be encouraged. Responsibilities Include: - Overall responsibility of the expense...

  • Finance Accountant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Network Finance. Full time

    These jobs were popular with other job seekers Reference: NFU011091-ZAN-1Are you a seasoned finance professional looking for an exciting opportunity to showcase your expertise? Our client, a Fintech company with a global footprint, is seeking a highly skilled individual to join their esteemed team.Duties & Responsibilities Key Responsibilities:Develop...

  • Finance Intern

    3 weeks ago


    Johannesburg, South Africa Habitat For Humanity South Africa Full time

    **Opportunity for Finance Intern at Habitat For Humanity SA** Habitat for Humanity South Africa (HFH SA) is a global non-profit housing organization working in over 70 countries globally, and with a vision of a world where everyone has a decent place to live. A Finance Intern position is available for one year period at Habitat for Humanity South Africa,...

  • Finance Intern

    1 month ago


    Johannesburg, South Africa HR Genie Full time

    Job Title: Finance InternLocation: Cape Winelands District, Wellington, BellviewJob Type: Contract, expected to work Full-Time hoursPrimary Industry: GraduateSecondary Industry: FMCGAt Twizza, we are more than just a regular beverage company. We're passionate about our people and our proudly South African brands, driven by a shared purpose to be a Top...

  • Finance Intern

    2 months ago


    Johannesburg, South Africa ENM Trading Full time

    Finance Interns gain practical experience in the constantly-growing field of finance. Regular duties and responsibilities for finance interns include generating and analyzing reports, taking notes during meetings, preparing statements, entering data, and assisting with audits.

  • Finance Intern

    2 months ago


    Johannesburg, South Africa ENM Trading Full time

    Finance Interns gain practical experience in the constantly-growing field of finance. Regular duties and responsibilities for finance interns include generating and analyzing reports, taking notes during meetings, preparing statements, entering data, and assisting with audits.


  • Johannesburg, Gauteng, South Africa United Bible Societies Full time

    WORK LOCATION :Home based or UBS Hub, by agreementSALARY : Competitive (local salary and currency apply)BACKGROUNDUnited Bible Societies (UBS) is a global faith-based not-for-profit organisation. Our mission is to make the Bible available and accessible to everyone who wants it and to help people engage with its message in meaningful and relevant ways. The...

  • Finance Intern

    2 weeks ago


    Johannesburg, South Africa Communicate Recruitment Full time

    Manufacturing giant seeks to hire a Finance Intern for a 1-year contract. **Qualifications**: - Matric - Complete a BCom Accounting **Job description**: - Work closely with various finance departments to gain relevant work experience based on qualification attained. **Please visit our website** **We also invite you to contact us to discuss other...

  • Finance Intern

    2 weeks ago


    Johannesburg, South Africa Communicate Recruitment Full time

    Manufacturing giant seeks to hire a Finance Intern for a 1-year contract. **Qualifications**: - Matric - Complete a BCom Accounting **Job description**: - Work closely with various finance departments to gain relevant work experience based on qualification attained. **Please visit our website** **We also invite you to contact us to discuss other...


  • Johannesburg, South Africa ADvTECH Support Office Full time

    Assist with the development of a brand strategy to maintain brand visibility and brand equity - Ensure brand consistency internally and externally across all mediums - Assist with the management of internal and external Corporate Communications and PR Strategy - Assist in identifying new market opportunities based on solid market research and profit...


  • Johannesburg, South Africa GE Power Portfolio Full time

    **Job Description Summary**: The Finance intern will support the Finance team in all aspects of the business and shall be deployed in areas where the Finance team need support. The Finance Intern will support the Accounting Operations Analyst with managing the day-to-day financial transactions of the company, ensuring accurate invoicing, timely collections,...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Swiss RE Full time

    As a Finance Intern at Swiss Re Corporate Solutions Africa (SRCSA), you will play a crucial role in supporting various financial activities and gaining practical experience in a dynamic industry. This internship is an excellent opportunity for individuals looking to develop their financial skills and kickstart their career in the insurance sector.This is a...