Adops Associate

Zando was founded in 2012 and since then has grown exponentially to become South Africa’s biggest online fashion store. Zando forms part of the Jumia Group, the leading e-commerce platform in Africa. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive. With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by high-profile shareholders. Jumia is committed to creating sustainable impact in Africa and offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
The Jumia Advertising AdOps Associate will be responsible for growing advertising revenue in South Africa by managing campaigns from A to Z across our sponsored products and Display ad servers.
**Key Performance Areas and Responsibilities**:

- Marketing and Advertising Campaign Management: Operate as the lead point of contact for all matters specific to campaign & product performance in Sponsored Products and Google Ad Manager
- Campaign Optimization: Responsible for driving campaign KPIs through the day to day campaign optimization and regular alignment with key account managers
- Troubleshooting: manage escalation to Commercial Key Account Managers as well as Advertising colleagues to resolve any client, product, or technical issues
- KPI management: Operate based on specific quality focused-outcomes for KPIs like Return on Advertising Spend (ROAS), Click-Through Rate (CTR), and Conversions
- Communication specialist: Efficient at communicating improvements for campaigns and getting buy-in from internal stakeholders

**Essential skills, behaviour and knowledge required**:

- Passionate about online advertising, marketing, data, analytics, and technology
- Strong critical thinking analytical skills with an entrepreneurial and proactive mind-set
- Passionate about data & reporting
- Analytical mindset
- Great attention to detail
- Trend-aware - can easily identify trends in the tool and communicate these
- Ability to effectively prioritize tasks and manage time, even under high demand
- Outstanding interpersonal and communications skills (written, spoken, listening)
- Ability to communicate effectively with Partners and Management
- Action and results-driven
- Well-organized / structured
- Positive attitude and can-do spirit
- This appointment will be made in accordance with the Company’s Employment Equity Plan and preference will be given to people from Designated Groups and people with a disability, provided such job applicants meet the inherent criteria of the vacancy.