Support Services Specialist

2 weeks ago

Modderfontein, South Africa ABB Full time

**Support Services Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Support Services Specialist and will be part of Process Automation business area for Measurement & Analytics division based in Longmeadow, South Africa. In this role you will be reporting to Service Manager and will be responsible to provide an auxiliary service to a Business/Division or Group, engage internal and external customers and drive efficient services in various administrative areas.

**Your responsibilities**:

- Providing a service to the relevant business to meet current needs, efficiently and effectively
- Performing tasks to high quality standards to ensure customer satisfaction
- Ensuring relevant processes, policies and procedures are correctly implemented and making suggestions for improvement
- Overseeing the delivery of services by external providers in line with SLAs (Service Level Agreements) and reporting any shortcomings and areas for improvement
- Understanding company policies and procedures

**Your background**:

- Matric, Diploma, or an equivalent qualification
- Minimum 2 years’ experience in Microsoft Office, especially in Excel, and computer knowledge
- Analytical thinker with communication and interpersonal skills combined with the ability to communicate effectively at all levels
- Fluency in the English language is mandatory.

**More about us**:
ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. Work model: on site #LI-onsite

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