Localization Specialist

2 weeks ago

Cape Town, South Africa KnowBe4 Full time

**About KnowBe4**

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

**_Please submit your resume in English._**

The Localization Specialist manages the translation/localization process for Knowbe4 eLearning content. This position collaborates with the Quality Assurance Specialists to ensure a high quality localized product that meets the company's guidelines on learning activities including courses, assessments, games, and more. Working in a fast-paced environment, the Localization Specialist uses product/project management tools and develops standards for localization partners to refine the technical requirements needed to facilitate content localization.

**Responsibilities**:

- Manage assigned translation and localization projects
- Ensure quality of all localization projects including proofreading and editing of localized content to ensure it meets highest quality standards
- Select localization vendor for projects from approved vendor list, and manage this relationship through each project including approving disbursement of payments for completed services.
- Work across global internal and vendor teams on multi-language localization projects to ensure successful completion of activities
- Constantly develop and evolve standards and processes for content localization
- Assist in the creation of guidelines and documentation to maintain and improve the quality of localization work by vendors
- Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement.
- Ensure content is Web Content Accessible Guidelines (WCAG 2.0) compliant so that our content is accessible to all users.

**Minimum Qualifications**:

- B.S./B.A. or M.S/M.A in Intercultural Studies or related field of study (or comparable work experience) required
- 3+ years of relevant experience working with eLearning courseware development
- Language skills: Written and spoken fluency in English, other languages are an advantage
- Cross-cultural sensitivity and competency
- Ability to work effectively in a team environment
- Skilled in translation technologies, MS 365, and other basic computer programs and functions
- Excellent time management and organization skills

**Our Fantastic Benefits**
- Note: An applicant assessment and background check may be part of your hiring procedure._

No recruitment agencies, please.

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