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Technician
4 weeks ago
**Purpose of the Role**
Perform machine assessments on all traded machines for the Terra Firma business on components to supplier standards and customer requirements.
**Key Performance Areas**
- Fault finding
- Perform machine assessments
- Partake in new machine stock take as and when required
- Understanding of supplier warranty systems, policies & procedures
- Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance
- Maintain professional image when representing Terra Firma.
- Control own admin (labour booking, service reports, part returns, expenses etc.)
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a safe working environment (according to safety policy and procedures)
- Achieve individual Balanced Scorecard and KPIs
- Adherence to any reasonable instruction
**Qualification, Experience and Competencies**
Minimum Qualification
Qualified in relevant trade (e.g. Diesel/Petrol Mechanic)
Drivers licence - Code B
Minimum Experience
- Experience on working of tractors
- 3-4 Years
Competences
- Sound interpersonal and communication skills
- Basic trouble shooting and problem solving skills
- Machine specific technical knowledge and skills
- Technical report writing
- Basic business and financial understanding
- Applicable product knowledge
- Failure analysis skills
- Customer orientation
- Able to work under minimum supervision
- Good knowledge of Hydraulics
- Willingness to work overtime and standby
- Good auto electrical knowledge would be an advantage
- Ability to work on all types of fork trucks including Big Trucks
- Have a good selection of tools
- Teamwork
- Computer literate and basic understanding of forklift software
- Ability to work under pressure and meet deadlines
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