Kitchen Hand
2 weeks ago
**PURPOSE**
The Meza is responsible for the cleaning the store environment by maintaining both front and back of house according to vida e caffé company standards and procedures.
**JOB DUTIES AND RESPONSIBILITIES**
**Cleaning front of house**:
- Surfaces & counters
- Chemical management equipment
- Coffee machine
- general
- Coffee machine - daily backwashing
- Port filters & steam wands
- Grinders & brushes
- Tamp & knock box
- Milk jugs & thermometers
- Deep cleaning equipment & tools
**Maintaining front of house**:
- Condiments station
- Sending area
- Stock rotation procedures
- Packaging top-up & organising
- Variables/parameters on caffé production
**Conducting & completing checklists**:
- Opening & closing
- Espresso machine cleaning & backwashing
- Daily/weekly deep clean
**Preparing caffè’**:
- All caffè products
- Strict adherence to Standard Operating Procedures
- Assisting customers’ on caffè selection
**Contributing & monitoring atmosphere**:
- Communicating using company jargon
- Barista calls duty commands for Meza
- Assisting both the Meza & Food Specialist on all duties, according to the respective job descriptions
**REQUIREMENTS & QUALIFICATIONS**
- Grade 12 / Matric pass
- Previous work experience in Retail / Hospitality or QSR
- Significant work experience as a Barista
- Outstanding communication skills with colleagues and customers
- Good command of the English language, both verbal and written
- Good understanding of customer service and hospitality principles
- Able to work in a high pressured environment
- Able to work overtime as required operationally
- A neat personal appearance and good hygiene
- Be able to work independently, as well as part of a team
- Strong organisational skills, including the ability to handle multiple tasks and prioritize work
- Be willing & able to openly interact with customers and participate in team camaraderie
- Able to assist, coach and motivate
- Passionate, driven & self-motivated individual
**Education**:
- High School (matric) (required)
**Experience**:
- Barista: 1 year (preferred)
Ability to Commute:
- Kenilworth, Western Cape (required)