Front Desk Agent

2 weeks ago

Midlands, South Africa HotelJobs.co.za Full time

Hotel in the KZN Midlands is looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

**Requirements**:

- 2 years’ experience of hotel reception work/reservations
- Fluency in a second language is an advantage.
- Good general level of education
- Significant experience of Opera, Micros, Windows (Full Range) (reservations system)
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude