Training Coordinator

**Purpose of the Position**:
To provide a support function to the branch team in terms of all the co-ordination / administrative functions within the training coordination and to consolidate and update the necessary documentation related to the Project. Action specific tasks on instruction and under supervision of Regional Director.

In addition, provide quality assurance of training documentation, accurate capturing of all learner data onto Learner Management System and issuing of certificates

**Minimum Requirements**:

- National Senior Certificate
- Assessor certificate / SETA experience will be an added advantage.
- Minimum 4 - 5 years’ experience within admin / similar role

**Skills Required**:

- Ability to work independently
- Excellent communication skills
- Constant attention to detail and accuracy
- Planning and organizing activities
- Teamwork / Achieving with others / Results-focused
- Ability to perform different tasks simultaneously
- Ability to remain self-motivated
- Ability to see tasks and projects through to completion
- Ability to work under pressure and meet deadlines

**Duties and Responsibilities**:
**Office Management**:

- Proactively troubleshoot areas of risk throughout the project life cycle
- Ordering new supplies and materials
- Keeping track of budgeting details
- Finding new ways to reduce expenses
- Learning about every aspect of each project they work on
- Keeping track of changes in the long
- and short-term goals for projects
- Managing the scheduling/ calendar for projects
- Making sure that learners attend training and work and meet their deadline

**Scheduling of Training Intervention**:

- Receive signed Quote and or Purchase Order from Sales.
- Check and book the Facilitator/ Assessor.
- Order learning material and relevant stationery.
- Collate/ Prepare learner Packs. Create a Booking form(s)
- Make necessary arrangement with the facilitator/ Assessor for collection of learning material.
- Call or check whether the facilitator has arrived at the training venue on the agreed time.

**Project initiation**:

- Ordering of training materials prior to each training Event within the required timeframes
- Ensure all project deliverables are achieved within required due dates and budget
- Compiling project plan with RGM
- Coordinating equipment use, activities, information, and resources

**Project Implementation**:

- Perform daily project management tasks
- Capture status reports updates.
- Arrange assessments after every training event and review

assessment
- Prepare reports for Skills Programmes.
- Project Deliverable packs are loaded onto shared drive / client folder.
- Arrange 25% sample internal moderation for credit bearing

Programme as per list of short courses to be moderated.
- Review and submit an internal moderation report with learner

achievements to SETA liaison department
- Ensure that all project policies and processes are always adhered to.

**Internal Quality Assurance**:

- Scan the booking form, time sheet/ Invoice and attendance to Payroll.
- Quality Assure Learner pack and identify missing supporting document
- Secure the Assessor when applicable
- Secure Moderators
- Send an Internal moderation report to SETA Liaison Department and

request Learner upload & External moderation.

**Functional support**:

- Liaise with functional support teams and adhere to service level agreements
- Talent - recruitment of learners.
- SETA & Liaison Training Specialist - sourcing of facilitators/assessors.
- Assist with SETA registrations and ETQA processes
- Signing of learner agreements and obtaining supporting documents

Customer/Client Experience:

- Communicate effectively with clients as per request from RGM or

Sales Representative (including address any queries and updating clients

accordingly.

**Preference will be given to Employment Equity-target groups, including people with disabilities.**

COVID-19 considerations:
All Clients and staff required to practice social distancing. Surfaces sanitized regularly

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Certificate (preferred)

**Experience**:

- Seta: 2 years (preferred)

Application Deadline: 2023/03/17
Expected Start Date: 2023/04/01